LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      New Train

      Scorecard Example12

      New Train

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:41

      CRITERION #4: ANALYZE:55

      CRITERION #5: IMPROVE:70

      CRITERION #6: CONTROL:85

      CRITERION #7: SUSTAIN:97

      New Train and Managing Projects, Criteria for Project Managers:122

      1.0 Initiating Process Group: New Train123

      1.1 Project Charter: New Train125

      1.2 Stakeholder Register: New Train127

      1.3 Stakeholder Analysis Matrix: New Train128

      2.0 Planning Process Group: New Train130

      2.1 Project Management Plan: New Train132

      2.2 Scope Management Plan: New Train134

      2.3 Requirements Management Plan: New Train136

      2.4 Requirements Documentation: New Train138

      2.5 Requirements Traceability Matrix: New Train140

      2.6 Project Scope Statement: New Train142

      2.7 Assumption and Constraint Log: New Train144

      2.8 Work Breakdown Structure: New Train146

      2.9 WBS Dictionary: New Train148

      2.10 Schedule Management Plan: New Train150

      2.11 Activity List: New Train152

      2.12 Activity Attributes: New Train154

      2.13 Milestone List: New Train156

      2.14 Network Diagram: New Train158

      2.15 Activity Resource Requirements: New Train160

      2.16 Resource Breakdown Structure: New Train162

      2.17 Activity Duration Estimates: New Train164

      2.18 Duration Estimating Worksheet: New Train166

      2.19 Project Schedule: New Train168

      2.20 Cost Management Plan: New Train170

      2.21 Activity Cost Estimates: New Train172

      2.22 Cost Estimating Worksheet: New Train174

      2.23 Cost Baseline: New Train176

      2.24 Quality Management Plan: New Train178

      2.25 Quality Metrics: New Train180

      2.26 Process Improvement Plan: New Train182

      2.27 Responsibility Assignment Matrix: New Train184

      2.28 Roles and Responsibilities: New Train186

      2.29 Human Resource Management Plan: New Train188

      2.30 Communications Management Plan: New Train190

      2.31 Risk Management Plan: New Train192

      2.32 Risk Register: New Train194

      2.33 Probability and Impact Assessment: New Train196

      2.34 Probability and Impact Matrix: New Train198

      2.35 Risk Data Sheet: New Train200

      2.36 Procurement Management Plan: New Train202

      2.37 Source Selection Criteria: New Train204

      2.38 Stakeholder Management Plan: New Train206

      2.39 Change Management Plan: New Train208

      3.0 Executing Process Group: New Train210

      3.1 Team Member Status Report: New Train212

      3.2 Change Request: New Train214

      3.3 Change Log: New Train216

      3.4 Decision Log: New Train218

      3.5 Quality Audit: New Train220

      3.6 Team Directory: New Train223

      3.7 Team Operating Agreement: New Train225

      3.8 Team Performance Assessment: New Train227

      3.9 Team Member Performance Assessment: New Train229

      3.10 Issue Log: New Train231

      4.0 Monitoring and Controlling Process Group: New Train233

      4.1 Project Performance Report: New Train235

      4.2 Variance Analysis: New Train237

      4.3 Earned Value Status: New Train239

      4.4 Risk Audit: New Train241

      4.5 Contractor Status Report: New Train243

      4.6 Formal Acceptance: New Train245

      5.0 Closing Process Group: New Train247

      5.1 Procurement Audit: New Train249

      5.2 Contract Close-Out: New Train251

      5.3 Project or Phase Close-Out: New Train253

      5.4 Lessons Learned: New Train255

      Index257

      CRITERION #1: RECOGNIZE