LITMIR.BIZ

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team meetings guaranteed?

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      110. Has a project plan, Gantt chart, or similar been developed/completed?

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      111. What key stakeholder process output measure(s) does Basic Occupational Health Services leverage and how?

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      112. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      113. What is out-of-scope initially?

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      114. What is the scope of Basic Occupational Health Services?

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      115. Has/have the customer(s) been identified?

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      116. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      117. Does the team have regular meetings?

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      118. How do you hand over Basic Occupational Health Services context?

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      119. Will team members perform Basic Occupational Health Services work when assigned and in a timely fashion?

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      120. What knowledge or experience is required?

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      121. What baselines are required to be defined and managed?

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      122. What are the tasks and definitions?

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      123. The political context: who holds power?

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      124. Is there a Basic Occupational Health Services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      125. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      126. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      127. Who is gathering Basic Occupational Health Services information?

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      128. What are the rough order estimates on cost savings/opportunities that Basic Occupational Health Services brings?

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      129. What is the context?

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      130. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      131. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      132. How do you manage unclear Basic Occupational Health Services requirements?

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      133. What are the Basic Occupational Health Services tasks and definitions?

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      134. What Basic Occupational Health Services services do you require?

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      135. What Basic Occupational Health Services requirements should be gathered?

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      136. Is the Basic Occupational Health Services scope manageable?

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      137. What is the worst case scenario?

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      138. How can the value of Basic Occupational Health Services be defined?

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      139. Are customer(s) identified and segmented according to their different needs and requirements?

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      140. Have all of the relationships been defined properly?

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      141. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Basic Occupational Health Services Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Are there competing Basic Occupational Health Services priorities?

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      2. How do you verify your resources?

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      3. Do the benefits outweigh the costs?

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      4. Which Basic Occupational Health Services impacts are significant?

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      5. How can you measure the performance?

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      6. How frequently do you track Basic Occupational Health Services measures?

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      7. What are your customers expectations and measures?

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      8. What are your operating costs?

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      9. Will Basic Occupational Health Services have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      10. How do you measure lifecycle phases?

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      11. What is the cause of any Basic Occupational Health Services gaps?

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      12. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      13. What could cause delays in the schedule?

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      14. What measurements are being captured?

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      15. What could cause you to change course?

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      16. What are the costs of delaying Basic Occupational Health Services action?

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