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average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Basic Occupational Health Services Scorecard on the second next page of the Self-Assessment.

      Your completed Basic Occupational Health Services Scorecard will give you a clear presentation of which Basic Occupational Health Services areas need attention.

      Basic Occupational Health Services

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Basic Occupational Health Services

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Basic Occupational Health Services

      Scorecard Example13

      Basic Occupational Health Services

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:45

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:76

      CRITERION #6: CONTROL:93

      CRITERION #7: SUSTAIN:106

      Basic Occupational Health Services and Managing Projects, Criteria for Project Managers:131

      1.0 Initiating Process Group: Basic Occupational Health Services132

      1.1 Project Charter: Basic Occupational Health Services134

      1.2 Stakeholder Register: Basic Occupational Health Services136

      1.3 Stakeholder Analysis Matrix: Basic Occupational Health Services137

      2.0 Planning Process Group: Basic Occupational Health Services139

      2.1 Project Management Plan: Basic Occupational Health Services141

      2.2 Scope Management Plan: Basic Occupational Health Services143

      2.3 Requirements Management Plan: Basic Occupational Health Services145

      2.4 Requirements Documentation: Basic Occupational Health Services147

      2.5 Requirements Traceability Matrix: Basic Occupational Health Services149

      2.6 Project Scope Statement: Basic Occupational Health Services151

      2.7 Assumption and Constraint Log: Basic Occupational Health Services154

      2.8 Work Breakdown Structure: Basic Occupational Health Services156

      2.9 WBS Dictionary: Basic Occupational Health Services158

      2.10 Schedule Management Plan: Basic Occupational Health Services160

      2.11 Activity List: Basic Occupational Health Services162

      2.12 Activity Attributes: Basic Occupational Health Services164

      2.13 Milestone List: Basic Occupational Health Services166

      2.14 Network Diagram: Basic Occupational Health Services168

      2.15 Activity Resource Requirements: Basic Occupational Health Services170

      2.16 Resource Breakdown Structure: Basic Occupational Health Services172

      2.17 Activity Duration Estimates: Basic Occupational Health Services174

      2.18 Duration Estimating Worksheet: Basic Occupational Health Services177

      2.19 Project Schedule: Basic Occupational Health Services179

      2.20 Cost Management Plan: Basic Occupational Health Services181

      2.21 Activity Cost Estimates: Basic Occupational Health Services183

      2.22 Cost Estimating Worksheet: Basic Occupational Health Services185

      2.23 Cost Baseline: Basic Occupational Health Services187

      2.24 Quality Management Plan: Basic Occupational Health Services189

      2.25 Quality Metrics: Basic Occupational Health Services191

      2.26 Process Improvement Plan: Basic Occupational Health Services193

      2.27 Responsibility Assignment Matrix: Basic Occupational Health Services195

      2.28 Roles and Responsibilities: Basic Occupational Health Services197

      2.29 Human Resource Management Plan: Basic Occupational Health Services199

      2.30 Communications Management Plan: Basic Occupational Health Services201

      2.31 Risk Management Plan: Basic Occupational Health Services203

      2.32 Risk Register: Basic Occupational Health Services205

      2.33 Probability and Impact Assessment: Basic Occupational Health Services207

      2.34 Probability and Impact Matrix: Basic Occupational Health Services209

      2.35 Risk Data Sheet: Basic Occupational Health Services211

      2.36 Procurement Management Plan: Basic Occupational Health Services213

      2.37 Source Selection Criteria: Basic Occupational Health Services215

      2.38 Stakeholder Management Plan: Basic Occupational Health Services217

      2.39 Change Management Plan: Basic Occupational Health Services219

      3.0 Executing Process Group: Basic Occupational Health Services221

      3.1 Team Member Status Report: Basic Occupational Health Services223

      3.2 Change Request: Basic Occupational Health Services225

      3.3 Change Log: Basic Occupational Health Services227

      3.4 Decision Log: Basic Occupational Health Services229

      3.5 Quality Audit: Basic Occupational Health Services231

      3.6 Team Directory: Basic Occupational Health Services234

      3.7 Team Operating Agreement: Basic Occupational Health Services236

      3.8 Team Performance Assessment: Basic Occupational Health Services238

      3.9 Team Member Performance Assessment: Basic Occupational Health Services240

      3.10 Issue Log: Basic Occupational Health Services242

      4.0 Monitoring and Controlling Process Group: Basic Occupational Health Services244

      4.1 Project Performance Report: Basic Occupational Health Services246

      4.2 Variance Analysis: Basic Occupational Health Services248

      4.3 Earned Value Status: Basic Occupational Health Services250

      4.4 Risk Audit: Basic Occupational Health Services252

      4.5 Contractor Status Report: Basic Occupational Health Services254

      4.6 Formal Acceptance: Basic Occupational Health Services256

      5.0 Closing Process Group: Basic Occupational Health Services258

      5.1 Procurement Audit: Basic Occupational Health Services260

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