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Disagree

      1 Strongly Disagree

      1. Has a team charter been developed and communicated?

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      2. What intelligence can you gather?

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      3. Do you all define Basic Occupational Health Services in the same way?

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      4. What are the core elements of the Basic Occupational Health Services business case?

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      5. What are the requirements for audit information?

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      6. Have specific policy objectives been defined?

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      7. How did the Basic Occupational Health Services manager receive input to the development of a Basic Occupational Health Services improvement plan and the estimated completion dates/times of each activity?

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      8. Is Basic Occupational Health Services currently on schedule according to the plan?

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      9. How would you define Basic Occupational Health Services leadership?

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      10. How have you defined all Basic Occupational Health Services requirements first?

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      11. Has your scope been defined?

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      12. What sources do you use to gather information for a Basic Occupational Health Services study?

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      13. Has a Basic Occupational Health Services requirement not been met?

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      14. Who is gathering information?

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      15. Are required metrics defined, what are they?

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      16. How do you think the partners involved in Basic Occupational Health Services would have defined success?

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      17. How do you catch Basic Occupational Health Services definition inconsistencies?

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      18. What system do you use for gathering Basic Occupational Health Services information?

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      19. What critical content must be communicated – who, what, when, where, and how?

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      20. What was the context?

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      21. What defines best in class?

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      22. Is scope creep really all bad news?

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      23. What information should you gather?

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      24. How would you define the culture at your organization, how susceptible is it to Basic Occupational Health Services changes?

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      25. Are the Basic Occupational Health Services requirements testable?

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      26. How will variation in the actual durations of each activity be dealt with to ensure that the expected Basic Occupational Health Services results are met?

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      27. What gets examined?

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      28. Is it clearly defined in and to your organization what you do?

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      29. Are accountability and ownership for Basic Occupational Health Services clearly defined?

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      30. Are approval levels defined for contracts and supplements to contracts?

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      31. Who are the Basic Occupational Health Services improvement team members, including Management Leads and Coaches?

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      32. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      33. How and when will the baselines be defined?

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      34. How are consistent Basic Occupational Health Services definitions important?

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      35. What is the definition of Basic Occupational Health Services excellence?

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      36. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      37. Has everyone on the team, including the team leaders, been properly trained?

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      38. Is the scope of Basic Occupational Health Services defined?

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      39. How will the Basic Occupational Health Services team and the group measure complete success of Basic Occupational Health Services?

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      40. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      41. Are resources adequate for the scope?

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      42. How do you manage changes in Basic Occupational Health Services requirements?

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      43. What constraints exist that might impact the team?

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      44. What are the Basic Occupational Health Services use cases?

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      45. When is/was the Basic Occupational Health Services start date?

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      46. How do you build the right business case?

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      47. Are roles and responsibilities formally defined?

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      48. What customer feedback methods were used to solicit their input?

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      49. Are there different segments of customers?

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      50. What are the record-keeping requirements of Basic Occupational Health Services activities?

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      51. Is the Basic Occupational Health Services scope complete and appropriately sized?

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      52. What is the scope?

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      53. Is the team equipped with available and reliable resources?

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      54. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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