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What system do you use for gathering Concept analysis information?

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      15. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      16. Are roles and responsibilities formally defined?

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      17. What are the rough order estimates on cost savings/opportunities that Concept analysis brings?

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      18. What key stakeholder process output measure(s) does Concept analysis leverage and how?

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      19. How do you manage changes in Concept analysis requirements?

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      20. What is the definition of Concept analysis excellence?

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      21. What critical content must be communicated – who, what, when, where, and how?

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      22. How will variation in the actual durations of each activity be dealt with to ensure that the expected Concept analysis results are met?

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      23. What customer feedback methods were used to solicit their input?

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      24. Is there a critical path to deliver Concept analysis results?

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      25. What is the scope?

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      26. What baselines are required to be defined and managed?

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      27. Is there a Concept analysis management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      28. Are accountability and ownership for Concept analysis clearly defined?

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      29. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      30. Why are you doing Concept analysis and what is the scope?

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      31. Is the scope of Concept analysis defined?

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      32. What Concept analysis services do you require?

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      33. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      34. Is scope creep really all bad news?

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      35. How does the Concept analysis manager ensure against scope creep?

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      36. Is there any additional Concept analysis definition of success?

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      37. What is a worst-case scenario for losses?

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      38. How have you defined all Concept analysis requirements first?

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      39. Are the Concept analysis requirements complete?

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      40. Has a project plan, Gantt chart, or similar been developed/completed?

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      41. What is the scope of Concept analysis?

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      42. Are different versions of process maps needed to account for the different types of inputs?

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      43. Have all basic functions of Concept analysis been defined?

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      44. How would you define the culture at your organization, how susceptible is it to Concept analysis changes?

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      45. What are the requirements for audit information?

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      46. What is the scope of the Concept analysis effort?

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      47. Has the direction changed at all during the course of Concept analysis? If so, when did it change and why?

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      48. Will a Concept analysis production readiness review be required?

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      49. Are resources adequate for the scope?

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      50. Scope of sensitive information?

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      51. Who approved the Concept analysis scope?

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      52. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      53. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      54. What are the core elements of the Concept analysis business case?

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      55. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      56. What is the worst case scenario?

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      57. Have all of the relationships been defined properly?

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      58. Is special Concept analysis user knowledge required?

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      59. Has a team charter been developed and communicated?

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      60. Are required metrics defined, what are they?

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      61. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      62. Has a high-level ‘as is’ process map been completed, verified and validated?

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      63. What constraints exist that might impact the team?

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      64. What scope to assess?

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      65. Has the Concept analysis work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      66. How often are the team meetings?

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      67. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      68. What sort of initial information to

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