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to Community Health Systems changes?

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      119. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      120. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      121. What are the rough order estimates on cost savings/opportunities that Community Health Systems brings?

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      122. Will team members regularly document their Community Health Systems work?

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      123. What is the scope of Community Health Systems?

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      124. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      125. Will a Community Health Systems production readiness review be required?

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      126. How do you build the right business case?

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      127. Are approval levels defined for contracts and supplements to contracts?

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      128. How do you manage unclear Community Health Systems requirements?

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      129. Have all of the relationships been defined properly?

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      130. How have you defined all Community Health Systems requirements first?

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      131. Has the direction changed at all during the course of Community Health Systems? If so, when did it change and why?

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      132. Who is gathering information?

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      133. How do you gather requirements?

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      134. Are all requirements met?

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      135. Who defines (or who defined) the rules and roles?

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      136. What sources do you use to gather information for a Community Health Systems study?

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      137. What intelligence can you gather?

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      138. How do you gather Community Health Systems requirements?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Community Health Systems Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What measurements are possible, practicable and meaningful?

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      2. What would it cost to replace your technology?

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      3. What are the operational costs after Community Health Systems deployment?

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      4. How do you measure lifecycle phases?

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      5. How do you verify your resources?

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      6. What is the Community Health Systems business impact?

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      7. Are indirect costs charged to the Community Health Systems program?

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      8. Are the Community Health Systems benefits worth its costs?

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      9. How will effects be measured?

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      10. How frequently do you track Community Health Systems measures?

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      11. How will success or failure be measured?

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      12. Are the measurements objective?

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      13. What are you verifying?

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      14. What measurements are being captured?

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      15. Have design-to-cost goals been established?

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      16. How will costs be allocated?

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      17. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      18. How is performance measured?

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      19. What are the current costs of the Community Health Systems process?

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      20. How do you verify performance?

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      21. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      22. How can you reduce costs?

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      23. What are the costs of reform?

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      24. Do you effectively measure and reward individual and team performance?

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      25. Does the Community Health Systems task fit the client’s priorities?

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      26. Does management have the right priorities among projects?

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      27. How do you verify and develop ideas and innovations?

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      28. What are allowable costs?

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      29. Which costs should be taken into account?

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      30. Are actual costs in line with budgeted costs?

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      31. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

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      32. How do you verify Community Health Systems completeness and

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