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Then transfer to the corresponding spoke in the Community Health Systems Scorecard on the second next page of the Self-Assessment.

      Your completed Community Health Systems Scorecard will give you a clear presentation of which Community Health Systems areas need attention.

      Community Health Systems

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Community Health Systems

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Community Health Systems

      Scorecard Example13

      Community Health Systems

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      Community Health Systems and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Community Health Systems130

      1.1 Project Charter: Community Health Systems132

      1.2 Stakeholder Register: Community Health Systems134

      1.3 Stakeholder Analysis Matrix: Community Health Systems135

      2.0 Planning Process Group: Community Health Systems137

      2.1 Project Management Plan: Community Health Systems139

      2.2 Scope Management Plan: Community Health Systems141

      2.3 Requirements Management Plan: Community Health Systems143

      2.4 Requirements Documentation: Community Health Systems145

      2.5 Requirements Traceability Matrix: Community Health Systems147

      2.6 Project Scope Statement: Community Health Systems149

      2.7 Assumption and Constraint Log: Community Health Systems151

      2.8 Work Breakdown Structure: Community Health Systems153

      2.9 WBS Dictionary: Community Health Systems155

      2.10 Schedule Management Plan: Community Health Systems158

      2.11 Activity List: Community Health Systems160

      2.12 Activity Attributes: Community Health Systems162

      2.13 Milestone List: Community Health Systems164

      2.14 Network Diagram: Community Health Systems166

      2.15 Activity Resource Requirements: Community Health Systems168

      2.16 Resource Breakdown Structure: Community Health Systems169

      2.17 Activity Duration Estimates: Community Health Systems171

      2.18 Duration Estimating Worksheet: Community Health Systems173

      2.19 Project Schedule: Community Health Systems175

      2.20 Cost Management Plan: Community Health Systems177

      2.21 Activity Cost Estimates: Community Health Systems179

      2.22 Cost Estimating Worksheet: Community Health Systems181

      2.23 Cost Baseline: Community Health Systems183

      2.24 Quality Management Plan: Community Health Systems185

      2.25 Quality Metrics: Community Health Systems187

      2.26 Process Improvement Plan: Community Health Systems189

      2.27 Responsibility Assignment Matrix: Community Health Systems191

      2.28 Roles and Responsibilities: Community Health Systems193

      2.29 Human Resource Management Plan: Community Health Systems195

      2.30 Communications Management Plan: Community Health Systems197

      2.31 Risk Management Plan: Community Health Systems199

      2.32 Risk Register: Community Health Systems201

      2.33 Probability and Impact Assessment: Community Health Systems203

      2.34 Probability and Impact Matrix: Community Health Systems205

      2.35 Risk Data Sheet: Community Health Systems207

      2.36 Procurement Management Plan: Community Health Systems209

      2.37 Source Selection Criteria: Community Health Systems211

      2.38 Stakeholder Management Plan: Community Health Systems213

      2.39 Change Management Plan: Community Health Systems215

      3.0 Executing Process Group: Community Health Systems217

      3.1 Team Member Status Report: Community Health Systems219

      3.2 Change Request: Community Health Systems221

      3.3 Change Log: Community Health Systems223

      3.4 Decision Log: Community Health Systems225

      3.5 Quality Audit: Community Health Systems227

      3.6 Team Directory: Community Health Systems230

      3.7 Team Operating Agreement: Community Health Systems232

      3.8 Team Performance Assessment: Community Health Systems234

      3.9 Team Member Performance Assessment: Community Health Systems236

      3.10 Issue Log: Community Health Systems238

      4.0 Monitoring and Controlling Process Group: Community Health Systems240

      4.1 Project Performance Report: Community Health Systems242

      4.2 Variance Analysis: Community Health Systems244

      4.3 Earned Value Status: Community Health Systems246

      4.4 Risk Audit: Community Health Systems248

      4.5 Contractor Status Report: Community Health Systems250

      4.6 Formal Acceptance: Community Health Systems252

      5.0 Closing Process Group: Community Health Systems254

      5.1 Procurement Audit: Community Health Systems256

      5.2 Contract Close-Out: Community Health Systems258

      5.3 Project or Phase Close-Out: Community Health Systems260

      5.4 Lessons Learned: Community Health Systems262

      Index264

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4

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