LITMIR.BIZ

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      124. What is the context?

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      125. Are resources adequate for the scope?

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      126. Are accountability and ownership for Desktops as a service clearly defined?

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      127. Who is gathering Desktops as a service information?

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      128. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      129. How do you hand over Desktops as a service context?

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      130. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      131. How do you gather Desktops as a service requirements?

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      132. Has the Desktops as a service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      133. Is there a critical path to deliver Desktops as a service results?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Desktops as a service Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What users will be impacted?

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      2. What are your key Desktops as a service organizational performance measures, including key short and longer-term financial measures?

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      3. What details are required of the Desktops as a service cost structure?

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      4. How do you aggregate measures across priorities?

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      5. What potential environmental factors impact the Desktops as a service effort?

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      6. What would be a real cause for concern?

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      7. How do you verify the authenticity of the data and information used?

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      8. What disadvantage does this cause for the user?

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      9. How do you measure efficient delivery of Desktops as a service services?

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      10. What is the total cost related to deploying Desktops as a service, including any consulting or professional services?

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      11. What are the estimated costs of proposed changes?

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      12. What are your operating costs?

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      13. What is the total fixed cost?

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      14. What are the costs and benefits?

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      15. Does the Desktops as a service task fit the client’s priorities?

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      16. How will you measure your Desktops as a service effectiveness?

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      17. Are Desktops as a service vulnerabilities categorized and prioritized?

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      18. Does a Desktops as a service quantification method exist?

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      19. How do you measure success?

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      20. When should you bother with diagrams?

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      21. What do people want to verify?

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      22. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Desktops as a service services/products?

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      23. How is performance measured?

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      24. What are the Desktops as a service key cost drivers?

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      25. How do you quantify and qualify impacts?

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      26. How can you manage cost down?

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      27. What harm might be caused?

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      28. Are there measurements based on task performance?

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      29. How will your organization measure success?

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      30. What are allowable costs?

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      31. Where is the cost?

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      32. Why do you expend time and effort to implement measurement, for whom?

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      33. How will you measure success?

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      34. What is measured? Why?

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      35. Was a business case (cost/benefit) developed?

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      36. Are you able to realize any cost savings?

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      37. How is progress measured?

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      38. How much does it cost?

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      39. What evidence is there and what is measured?

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      40. How to cause the change?

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      41. How do you verify performance?

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      42. What causes investor action?

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      43. How are measurements made?

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      44. What would it cost to replace your technology?

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