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on the second next page of the Self-Assessment.

      Your completed Tracking Systems Scorecard will give you a clear presentation of which Tracking Systems areas need attention.

      Tracking Systems

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Tracking Systems

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Tracking Systems

      Scorecard Example12

      Tracking Systems

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:71

      CRITERION #6: CONTROL:87

      CRITERION #7: SUSTAIN:99

      Tracking Systems and Managing Projects, Criteria for Project Managers:124

      1.0 Initiating Process Group: Tracking Systems125

      1.1 Project Charter: Tracking Systems127

      1.2 Stakeholder Register: Tracking Systems129

      1.3 Stakeholder Analysis Matrix: Tracking Systems130

      2.0 Planning Process Group: Tracking Systems132

      2.1 Project Management Plan: Tracking Systems134

      2.2 Scope Management Plan: Tracking Systems136

      2.3 Requirements Management Plan: Tracking Systems139

      2.4 Requirements Documentation: Tracking Systems141

      2.5 Requirements Traceability Matrix: Tracking Systems143

      2.6 Project Scope Statement: Tracking Systems145

      2.7 Assumption and Constraint Log: Tracking Systems147

      2.8 Work Breakdown Structure: Tracking Systems149

      2.9 WBS Dictionary: Tracking Systems151

      2.10 Schedule Management Plan: Tracking Systems153

      2.11 Activity List: Tracking Systems155

      2.12 Activity Attributes: Tracking Systems157

      2.13 Milestone List: Tracking Systems159

      2.14 Network Diagram: Tracking Systems161

      2.15 Activity Resource Requirements: Tracking Systems163

      2.16 Resource Breakdown Structure: Tracking Systems165

      2.17 Activity Duration Estimates: Tracking Systems167

      2.18 Duration Estimating Worksheet: Tracking Systems169

      2.19 Project Schedule: Tracking Systems171

      2.20 Cost Management Plan: Tracking Systems173

      2.21 Activity Cost Estimates: Tracking Systems175

      2.22 Cost Estimating Worksheet: Tracking Systems177

      2.23 Cost Baseline: Tracking Systems179

      2.24 Quality Management Plan: Tracking Systems181

      2.25 Quality Metrics: Tracking Systems183

      2.26 Process Improvement Plan: Tracking Systems185

      2.27 Responsibility Assignment Matrix: Tracking Systems187

      2.28 Roles and Responsibilities: Tracking Systems189

      2.29 Human Resource Management Plan: Tracking Systems191

      2.30 Communications Management Plan: Tracking Systems193

      2.31 Risk Management Plan: Tracking Systems195

      2.32 Risk Register: Tracking Systems197

      2.33 Probability and Impact Assessment: Tracking Systems199

      2.34 Probability and Impact Matrix: Tracking Systems201

      2.35 Risk Data Sheet: Tracking Systems203

      2.36 Procurement Management Plan: Tracking Systems205

      2.37 Source Selection Criteria: Tracking Systems207

      2.38 Stakeholder Management Plan: Tracking Systems209

      2.39 Change Management Plan: Tracking Systems211

      3.0 Executing Process Group: Tracking Systems213

      3.1 Team Member Status Report: Tracking Systems215

      3.2 Change Request: Tracking Systems217

      3.3 Change Log: Tracking Systems219

      3.4 Decision Log: Tracking Systems221

      3.5 Quality Audit: Tracking Systems223

      3.6 Team Directory: Tracking Systems226

      3.7 Team Operating Agreement: Tracking Systems228

      3.8 Team Performance Assessment: Tracking Systems230

      3.9 Team Member Performance Assessment: Tracking Systems232

      3.10 Issue Log: Tracking Systems234

      4.0 Monitoring and Controlling Process Group: Tracking Systems236

      4.1 Project Performance Report: Tracking Systems238

      4.2 Variance Analysis: Tracking Systems240

      4.3 Earned Value Status: Tracking Systems242

      4.4 Risk Audit: Tracking Systems244

      4.5 Contractor Status Report: Tracking Systems246

      4.6 Formal Acceptance: Tracking Systems248

      5.0 Closing Process Group: Tracking Systems250

      5.1 Procurement Audit: Tracking Systems252

      5.2 Contract Close-Out: Tracking Systems254

      5.3 Project or Phase Close-Out: Tracking Systems256

      5.4 Lessons Learned: Tracking Systems258

      Index260

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Do you have/need 24-hour access to key personnel?

      <--- Score

      2. Who needs budgets?

      <--- Score

      3. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

      <---

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