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What information should you gather?

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      127. What critical content must be communicated – who, what, when, where, and how?

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      128. Who defines (or who defined) the rules and roles?

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      129. Does the team have regular meetings?

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      130. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the System of reference Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you quantify and qualify impacts?

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      2. What could cause delays in the schedule?

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      3. How can you reduce costs?

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      4. How do you verify and develop ideas and innovations?

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      5. What are hidden System of reference quality costs?

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      6. Are you aware of what could cause a problem?

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      7. Which System of reference impacts are significant?

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      8. What causes investor action?

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      9. What is the total cost related to deploying System of reference, including any consulting or professional services?

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      10. How is performance measured?

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      11. What harm might be caused?

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      12. What is the cause of any System of reference gaps?

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      13. Where is the cost?

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      14. Does management have the right priorities among projects?

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      15. How are costs allocated?

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      16. Are the measurements objective?

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      17. How do your measurements capture actionable System of reference information for use in exceeding your customers expectations and securing your customers engagement?

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      18. How do you verify and validate the System of reference data?

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      19. What could cause you to change course?

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      20. What are the System of reference key cost drivers?

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      21. Why do the measurements/indicators matter?

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      22. Do the benefits outweigh the costs?

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      23. At what cost?

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      24. What would be a real cause for concern?

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      25. What would it cost to replace your technology?

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      26. How much does it cost?

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      27. What causes extra work or rework?

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      28. How do you measure variability?

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      29. What methods are feasible and acceptable to estimate the impact of reforms?

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      30. What is the cost of rework?

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      31. Which measures and indicators matter?

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      32. Do you have an issue in getting priority?

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      33. What causes mismanagement?

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      34. What causes innovation to fail or succeed in your organization?

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      35. Are supply costs steady or fluctuating?

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      36. Do you effectively measure and reward individual and team performance?

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      37. How do you prevent mis-estimating cost?

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      38. Are indirect costs charged to the System of reference program?

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      39. Is there an opportunity to verify requirements?

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      40. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      41. What are your customers expectations and measures?

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      42. What are the costs of delaying System of reference action?

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      43. What is the root cause(s) of the problem?

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      44. How will measures be used to manage and adapt?

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      45. What do people want to verify?

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      46. What are the current costs of the System of reference process?

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      47. How can a System of reference test verify your ideas or assumptions?

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      48. What is an unallowable cost?

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      49. Has a cost center been established?

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      50. How will you measure success?

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      51. How is progress measured?

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      52.

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