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the System Of Reference Scorecard on the second next page of the Self-Assessment.

      Your completed System Of Reference Scorecard will give you a clear presentation of which System Of Reference areas need attention.

      System Of Reference

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      System Of Reference

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      System Of Reference

      Scorecard Example12

      System Of Reference

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:101

      System Of Reference and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: System Of Reference126

      1.1 Project Charter: System Of Reference128

      1.2 Stakeholder Register: System Of Reference130

      1.3 Stakeholder Analysis Matrix: System Of Reference131

      2.0 Planning Process Group: System Of Reference133

      2.1 Project Management Plan: System Of Reference135

      2.2 Scope Management Plan: System Of Reference137

      2.3 Requirements Management Plan: System Of Reference139

      2.4 Requirements Documentation: System Of Reference141

      2.5 Requirements Traceability Matrix: System Of Reference143

      2.6 Project Scope Statement: System Of Reference145

      2.7 Assumption and Constraint Log: System Of Reference147

      2.8 Work Breakdown Structure: System Of Reference149

      2.9 WBS Dictionary: System Of Reference151

      2.10 Schedule Management Plan: System Of Reference153

      2.11 Activity List: System Of Reference155

      2.12 Activity Attributes: System Of Reference157

      2.13 Milestone List: System Of Reference159

      2.14 Network Diagram: System Of Reference161

      2.15 Activity Resource Requirements: System Of Reference163

      2.16 Resource Breakdown Structure: System Of Reference164

      2.17 Activity Duration Estimates: System Of Reference166

      2.18 Duration Estimating Worksheet: System Of Reference168

      2.19 Project Schedule: System Of Reference170

      2.20 Cost Management Plan: System Of Reference172

      2.21 Activity Cost Estimates: System Of Reference174

      2.22 Cost Estimating Worksheet: System Of Reference176

      2.23 Cost Baseline: System Of Reference178

      2.24 Quality Management Plan: System Of Reference180

      2.25 Quality Metrics: System Of Reference182

      2.26 Process Improvement Plan: System Of Reference184

      2.27 Responsibility Assignment Matrix: System Of Reference186

      2.28 Roles and Responsibilities: System Of Reference188

      2.29 Human Resource Management Plan: System Of Reference190

      2.30 Communications Management Plan: System Of Reference192

      2.31 Risk Management Plan: System Of Reference194

      2.32 Risk Register: System Of Reference196

      2.33 Probability and Impact Assessment: System Of Reference198

      2.34 Probability and Impact Matrix: System Of Reference200

      2.35 Risk Data Sheet: System Of Reference202

      2.36 Procurement Management Plan: System Of Reference204

      2.37 Source Selection Criteria: System Of Reference206

      2.38 Stakeholder Management Plan: System Of Reference208

      2.39 Change Management Plan: System Of Reference210

      3.0 Executing Process Group: System Of Reference212

      3.1 Team Member Status Report: System Of Reference214

      3.2 Change Request: System Of Reference216

      3.3 Change Log: System Of Reference218

      3.4 Decision Log: System Of Reference220

      3.5 Quality Audit: System Of Reference222

      3.6 Team Directory: System Of Reference224

      3.7 Team Operating Agreement: System Of Reference226

      3.8 Team Performance Assessment: System Of Reference228

      3.9 Team Member Performance Assessment: System Of Reference230

      3.10 Issue Log: System Of Reference232

      4.0 Monitoring and Controlling Process Group: System Of Reference234

      4.1 Project Performance Report: System Of Reference236

      4.2 Variance Analysis: System Of Reference238

      4.3 Earned Value Status: System Of Reference240

      4.4 Risk Audit: System Of Reference242

      4.5 Contractor Status Report: System Of Reference244

      4.6 Formal Acceptance: System Of Reference246

      5.0 Closing Process Group: System Of Reference248

      5.1 Procurement Audit: System Of Reference250

      5.2 Contract Close-Out: System Of Reference252

      5.3 Project or Phase Close-Out: System Of Reference254

      5.4 Lessons Learned: System Of Reference256

      Index258

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are your needs in relation to System of reference skills, labor, equipment, and markets?

      <--- Score

      2.

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