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      109. How do you quantify and qualify impacts?

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      110. How do you control the overall costs of your work processes?

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      111. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Legal service plan services/products?

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      112. How can you measure Legal service plan in a systematic way?

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      113. What are allowable costs?

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      114. What is your decision requirements diagram?

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      115. How do you verify and validate the Legal service plan data?

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      116. Are there measurements based on task performance?

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      117. What disadvantage does this cause for the user?

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      118. Why do the measurements/indicators matter?

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      119. Are the Legal service plan benefits worth its costs?

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      120. How can you reduce the costs of obtaining inputs?

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      121. What is the total fixed cost?

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      122. How do you measure success?

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      123. What could cause you to change course?

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      124. What is the cause of any Legal service plan gaps?

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      125. What does a Test Case verify?

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      126. What are your primary costs, revenues, assets?

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      127. What are the costs?

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      128. Why a Legal service plan focus?

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      129. Which Legal service plan impacts are significant?

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      130. Who pays the cost?

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      131. What is measured? Why?

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      132. Have design-to-cost goals been established?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

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