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Score

      125. What intelligence can you gather?

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      126. How do you manage changes in Legal service plan requirements?

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      127. How do you gather requirements?

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      128. What is the definition of Legal service plan excellence?

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      129. When is the estimated completion date?

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      130. Is the Legal service plan scope complete and appropriately sized?

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      131. Is there a clear Legal service plan case definition?

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      132. What baselines are required to be defined and managed?

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      133. What is out-of-scope initially?

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      134. What critical content must be communicated – who, what, when, where, and how?

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      135. Have all of the relationships been defined properly?

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      136. What is the definition of success?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Legal service plan Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are the Legal service plan key cost drivers?

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      2. What is an unallowable cost?

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      3. How will you measure your Legal service plan effectiveness?

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      4. How will measures be used to manage and adapt?

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      5. What would be a real cause for concern?

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      6. What measurements are possible, practicable and meaningful?

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      7. How frequently do you verify your Legal service plan strategy?

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      8. What are the estimated costs of proposed changes?

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      9. What users will be impacted?

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      10. What causes investor action?

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      11. Do you have an issue in getting priority?

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      12. Has a cost center been established?

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      13. What could cause delays in the schedule?

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      14. Why do you expend time and effort to implement measurement, for whom?

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      15. What does verifying compliance entail?

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      16. Who is involved in verifying compliance?

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      17. What would it cost to replace your technology?

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      18. Have you included everything in your Legal service plan cost models?

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      19. Is the solution cost-effective?

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      20. What causes extra work or rework?

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      21. What is the Legal service plan business impact?

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      22. How do you verify performance?

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      23. What measurements are being captured?

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      24. Is there an opportunity to verify requirements?

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      25. How is performance measured?

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      26. Do you verify that corrective actions were taken?

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      27. How will success or failure be measured?

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      28. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      29. How are costs allocated?

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      30. Where is it measured?

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      31. How can you reduce costs?

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      32. What details are required of the Legal service plan cost structure?

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      33. Was a business case (cost/benefit) developed?

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      34. Are there any easy-to-implement alternatives to Legal service plan? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      35. When are costs are incurred?

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      36. How frequently do you track Legal service plan measures?

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      37. How are measurements made?

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      38. How much does it cost?

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      39. Are Legal service plan vulnerabilities categorized and prioritized?

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      40. Are supply costs steady or fluctuating?

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      41. What tests verify requirements?

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      42. What is the cost of rework?

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      43. Are there competing Legal service plan priorities?

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      44. What are hidden Legal service plan quality costs?

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      45.

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