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      118. What is the context?

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      119. Are audit criteria, scope, frequency and methods defined?

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      120. How does the Internal improvement manager ensure against scope creep?

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      121. Is Internal improvement linked to key stakeholder goals and objectives?

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      122. What information should you gather?

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      123. How are consistent Internal improvement definitions important?

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      124. What are (control) requirements for Internal improvement Information?

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      125. How do you hand over Internal improvement context?

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      126. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      127. Why are you doing Internal improvement and what is the scope?

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      128. Who defines (or who defined) the rules and roles?

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      129. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      130. Who approved the Internal improvement scope?

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      131. What gets examined?

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      132. What Internal improvement requirements should be gathered?

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      133. What baselines are required to be defined and managed?

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      134. What defines best in class?

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      135. Have specific policy objectives been defined?

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      136. How do you gather Internal improvement requirements?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Internal improvement Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you prevent mis-estimating cost?

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      2. What are allowable costs?

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      3. What are the uncertainties surrounding estimates of impact?

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      4. What are the costs of delaying Internal improvement action?

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      5. Are the Internal improvement benefits worth its costs?

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      6. How will success or failure be measured?

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      7. Are actual costs in line with budgeted costs?

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      8. Are you able to realize any cost savings?

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      9. What tests verify requirements?

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      10. How do you verify and develop ideas and innovations?

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      11. What are your customers expectations and measures?

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      12. How do you verify the Internal improvement requirements quality?

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      13. What is the total fixed cost?

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      14. What are the current costs of the Internal improvement process?

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      15. What is the root cause(s) of the problem?

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      16. What are the costs and benefits?

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      17. What is an unallowable cost?

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      18. Who is involved in verifying compliance?

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      19. Who should receive measurement reports?

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      20. Are the measurements objective?

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      21. What harm might be caused?

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      22. Are indirect costs charged to the Internal improvement program?

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      23. How will you measure success?

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      24. What are the Internal improvement investment costs?

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      25. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

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      26. Where is the cost?

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      27. What are you verifying?

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      28. Which costs should be taken into account?

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      29. What are the costs?

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      30. How frequently do you verify your Internal improvement strategy?

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      31. How do you verify if Internal improvement is built right?

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      32. How sensitive must the Internal improvement strategy be to cost?

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      33. How do you verify and validate the Internal improvement data?

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      34. What are the estimated costs of proposed changes?

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      35. How do you verify performance?

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      36. What are the Internal improvement key cost drivers?

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