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Are employees recognized for desired behaviors?

      <--- Score

      59. What needs to stay?

      <--- Score

      60. Which information does the Internal improvement business case need to include?

      <--- Score

      61. Who needs budgets?

      <--- Score

      62. How much are sponsors, customers, partners, stakeholders involved in Internal improvement? In other words, what are the risks, if Internal improvement does not deliver successfully?

      <--- Score

      63. What training and capacity building actions are needed to implement proposed reforms?

      <--- Score

      64. What prevents you from making the changes you know will make you a more effective Internal improvement leader?

      <--- Score

      65. How do you assess your Internal improvement workforce capability and capacity needs, including skills, competencies, and staffing levels?

      <--- Score

      66. Who needs to know?

      <--- Score

      67. How are you going to measure success?

      <--- Score

      68. What creative shifts do you need to take?

      <--- Score

      69. How does it fit into your organizational needs and tasks?

      <--- Score

      70. Do you have/need 24-hour access to key personnel?

      <--- Score

      71. What else needs to be measured?

      <--- Score

      72. How are training requirements identified?

      <--- Score

      73. What problems are you facing and how do you consider Internal improvement will circumvent those obstacles?

      <--- Score

      74. Are problem definition and motivation clearly presented?

      <--- Score

      75. What extra resources will you need?

      <--- Score

      76. When a Internal improvement manager recognizes a problem, what options are available?

      <--- Score

      77. How do you identify the kinds of information that you will need?

      <--- Score

      78. Have you identified your Internal improvement key performance indicators?

      <--- Score

      79. What are the Internal improvement resources needed?

      <--- Score

      80. Are there regulatory / compliance issues?

      <--- Score

      81. Did you miss any major Internal improvement issues?

      <--- Score

      82. What Internal improvement events should you attend?

      <--- Score

      83. What are the expected benefits of Internal improvement to the stakeholder?

      <--- Score

      84. Are losses recognized in a timely manner?

      <--- Score

      85. To what extent does each concerned units management team recognize Internal improvement as an effective investment?

      <--- Score

      86. Where is training needed?

      <--- Score

      87. Who needs what information?

      <--- Score

      88. Why the need?

      <--- Score

      89. Who needs to know about Internal improvement?

      <--- Score

      90. Looking at each person individually – does every one have the qualities which are needed to work in this group?

      <--- Score

      91. Is the need for organizational change recognized?

      <--- Score

      92. Why is this needed?

      <--- Score

      93. Are controls defined to recognize and contain problems?

      <--- Score

      94. What is the Internal improvement problem definition? What do you need to resolve?

      <--- Score

      95. Which needs are not included or involved?

      <--- Score

      96. How do you take a forward-looking perspective in identifying Internal improvement research related to market response and models?

      <--- Score

      97. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

      <--- Score

      98. Will new equipment/products be required to facilitate Internal improvement delivery, for example is new software needed?

      <--- Score

      99. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

      <--- Score

      100. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Internal improvement Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is the Internal improvement scope complete and appropriately sized?

      <--- Score

      2. When is the estimated completion date?

      <--- Score

      3. If substitutes have been appointed, have they been briefed on the Internal improvement goals and received regular communications as to the progress to date?

      <--- Score

      4. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

      <--- Score

      5. When are meeting minutes sent out? Who is on the distribution list?

      <--- Score

      6. Is special Internal improvement user knowledge required?

      <--- Score

      7. Is the current ‘as is’ process being followed? If

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