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How will your organization measure success?

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      31. What drives O&M cost?

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      32. Are missed Consumer directed health care opportunities costing your organization money?

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      33. How do you verify Consumer directed health care completeness and accuracy?

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      34. Where is it measured?

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      35. How are you verifying it?

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      36. What does verifying compliance entail?

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      37. Are you able to realize any cost savings?

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      38. What are your customers expectations and measures?

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      39. What are allowable costs?

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      40. How do you verify your resources?

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      41. How will you measure success?

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      42. Are there any easy-to-implement alternatives to Consumer directed health care? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      43. How do you verify and develop ideas and innovations?

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      44. What are the costs?

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      45. How do your measurements capture actionable Consumer directed health care information for use in exceeding your customers expectations and securing your customers engagement?

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      46. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      47. Will Consumer directed health care have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      48. Who should receive measurement reports?

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      49. What causes innovation to fail or succeed in your organization?

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      50. Which measures and indicators matter?

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      51. What is your decision requirements diagram?

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      52. How are costs allocated?

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      53. What are the costs of delaying Consumer directed health care action?

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      54. What potential environmental factors impact the Consumer directed health care effort?

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      55. What disadvantage does this cause for the user?

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      56. Are supply costs steady or fluctuating?

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      57. How will costs be allocated?

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      58. Are there competing Consumer directed health care priorities?

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      59. What do you measure and why?

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      60. Is the cost worth the Consumer directed health care effort ?

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      61. How do you measure success?

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      62. How will effects be measured?

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      63. How do you prevent mis-estimating cost?

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      64. What are hidden Consumer directed health care quality costs?

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      65. Are there measurements based on task performance?

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      66. What happens if cost savings do not materialize?

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      67. Are the measurements objective?

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      68. How is performance measured?

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      69. Does a Consumer directed health care quantification method exist?

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      70. How sensitive must the Consumer directed health care strategy be to cost?

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      71. How do you verify performance?

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      72. What are you verifying?

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      73. What is the total cost related to deploying Consumer directed health care, including any consulting or professional services?

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      74. Are indirect costs charged to the Consumer directed health care program?

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      75. How will measures be used to manage and adapt?

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      76. Is there an opportunity to verify requirements?

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      77. Where can you go to verify the info?

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      78. What relevant entities could be measured?

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      79. What is the total fixed cost?

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      80. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      81. Do you verify that corrective actions were taken?

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      82. How do you verify and validate the Consumer directed health care data?

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      83. How can you reduce the costs of obtaining inputs?

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      84. Does the Consumer directed health care task fit the client’s priorities?

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      85. What are the estimated costs of proposed changes?

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      86. Are the Consumer directed health care benefits worth its costs?

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      87. Why a Consumer directed health care focus?

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      88. How do you measure variability?

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      89. Who is involved in verifying compliance?

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