LITMIR.BIZ

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What does Consumer directed health care success mean to the stakeholders?

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      2. Are there any revenue recognition issues?

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      3. Which information does the Consumer directed health care business case need to include?

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      4. Do you recognize Consumer directed health care achievements?

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      5. What is the problem or issue?

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      6. What Consumer directed health care events should you attend?

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      7. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      8. What are the minority interests and what amount of minority interests can be recognized?

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      9. What is the recognized need?

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      10. Do you have/need 24-hour access to key personnel?

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      11. What needs to be done?

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      12. Who are your key stakeholders who need to sign off?

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      13. What vendors make products that address the Consumer directed health care needs?

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      14. What would happen if Consumer directed health care weren’t done?

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      15. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      16. Did you miss any major Consumer directed health care issues?

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      17. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      18. What are the clients issues and concerns?

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      19. What activities does the governance board need to consider?

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      20. Is the quality assurance team identified?

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      21. How do you take a forward-looking perspective in identifying Consumer directed health care research related to market response and models?

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      22. How are you going to measure success?

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      23. Consider your own Consumer directed health care project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      24. How do you recognize an objection?

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      25. Think about the people you identified for your Consumer directed health care project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      26. Who should resolve the Consumer directed health care issues?

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      27. What situation(s) led to this Consumer directed health care Self Assessment?

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      28. Where do you need to exercise leadership?

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      29. What Consumer directed health care coordination do you need?

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      30. What is the problem and/or vulnerability?

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      31. What prevents you from making the changes you know will make you a more effective Consumer directed health care leader?

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      32. Do you need different information or graphics?

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      33. Would you recognize a threat from the inside?

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      34. What creative shifts do you need to take?

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      35. What is the smallest subset of the problem you can usefully solve?

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      36. What resources or support might you need?

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      37. Have you identified your Consumer directed health care key performance indicators?

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      38. Who needs to know about Consumer directed health care?

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      39. Are problem definition and motivation clearly presented?

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      40. Are controls defined to recognize and contain problems?

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      41. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      42. What extra resources will you need?

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      43. Are there recognized Consumer directed health care problems?

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      44. Who needs to know?

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      45. Which issues are too important to ignore?

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      46. How much are sponsors, customers, partners, stakeholders involved in Consumer directed health care? In other words, what are the risks, if Consumer directed health care does not deliver successfully?

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      47. How do you identify the kinds of information that you will need?

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      48. Who defines the rules in relation to any given issue?

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      49. Does your organization need more Consumer directed health care education?

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      50. Are there any specific expectations or concerns about the Consumer directed health care team, Consumer directed health care itself?

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      51. Where is training needed?

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      52.

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