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      11. What scope do you want your strategy to cover?

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      12. What are the External audit staff tasks and definitions?

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      13. Is External audit staff currently on schedule according to the plan?

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      14. The political context: who holds power?

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      15. What is the context?

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      16. Is scope creep really all bad news?

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      17. Who is gathering information?

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      18. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      19. Does the team have regular meetings?

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      20. Are accountability and ownership for External audit staff clearly defined?

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      21. Have specific policy objectives been defined?

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      22. Has a high-level ‘as is’ process map been completed, verified and validated?

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      23. Has a project plan, Gantt chart, or similar been developed/completed?

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      24. What happens if External audit staff’s scope changes?

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      25. What information should you gather?

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      26. Have all basic functions of External audit staff been defined?

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      27. What are the compelling stakeholder reasons for embarking on External audit staff?

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      28. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      29. How would you define the culture at your organization, how susceptible is it to External audit staff changes?

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      30. How do you gather External audit staff requirements?

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      31. How do you gather the stories?

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      32. What is the scope?

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      33. How do you catch External audit staff definition inconsistencies?

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      34. Are there different segments of customers?

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      35. Has the External audit staff work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      36. Does the scope remain the same?

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      37. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      38. Has the direction changed at all during the course of External audit staff? If so, when did it change and why?

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      39. What are the core elements of the External audit staff business case?

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      40. Are audit criteria, scope, frequency and methods defined?

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      41. When is the estimated completion date?

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      42. Is the External audit staff scope manageable?

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      43. Do you have organizational privacy requirements?

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      44. What intelligence can you gather?

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      45. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      46. What is the scope of External audit staff?

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      47. What was the context?

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      48. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      49. What is the definition of success?

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      50. Are resources adequate for the scope?

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      51. Are approval levels defined for contracts and supplements to contracts?

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      52. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      53. Is the External audit staff scope complete and appropriately sized?

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      54. Have the customer needs been translated into specific, measurable requirements? How?

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      55. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      56. How do you manage scope?

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      57. Are required metrics defined, what are they?

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      58. Who are the External audit staff improvement team members, including Management Leads and Coaches?

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      59. What system do you use for gathering External audit staff information?

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      60. Is there any additional External audit staff definition of success?

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      61. Will a External audit staff production readiness review be required?

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      62. What is the definition of External audit staff excellence?

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      63. When is/was the External audit staff start date?

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      64. Is External audit staff linked to key stakeholder goals and objectives?

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      65. How does the External audit staff manager ensure against scope creep?

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      66. Are the External audit staff requirements testable?

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      67.

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