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occurs and provide some level of response?

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      60. What training and capacity building actions are needed to implement proposed reforms?

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      61. For your External audit staff project, identify and describe the business environment, is there more than one layer to the business environment?

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      62. To what extent does each concerned units management team recognize External audit staff as an effective investment?

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      63. What are the External audit staff resources needed?

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      64. Can management personnel recognize the monetary benefit of External audit staff?

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      65. How do you assess your External audit staff workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      66. How do you recognize an objection?

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      67. Who needs budgets?

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      68. Which information does the External audit staff business case need to include?

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      69. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      70. How do you recognize an External audit staff objection?

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      71. What else needs to be measured?

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      72. What information do users need?

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      73. Are there any specific expectations or concerns about the External audit staff team, External audit staff itself?

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      74. Will External audit staff deliverables need to be tested and, if so, by whom?

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      75. What External audit staff problem should be solved?

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      76. How does it fit into your organizational needs and tasks?

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      77. Are losses recognized in a timely manner?

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      78. What External audit staff coordination do you need?

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      79. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      80. Who else hopes to benefit from it?

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      81. Are employees recognized for desired behaviors?

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      82. Is the quality assurance team identified?

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      83. What activities does the governance board need to consider?

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      84. How much are sponsors, customers, partners, stakeholders involved in External audit staff? In other words, what are the risks, if External audit staff does not deliver successfully?

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      85. What External audit staff capabilities do you need?

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      86. Who needs what information?

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      87. What do you need to start doing?

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      88. What prevents you from making the changes you know will make you a more effective External audit staff leader?

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      89. Are there regulatory / compliance issues?

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      90. What creative shifts do you need to take?

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      91. What resources or support might you need?

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      92. What are the stakeholder objectives to be achieved with External audit staff?

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      93. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      94. What vendors make products that address the External audit staff needs?

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      95. What are your needs in relation to External audit staff skills, labor, equipment, and markets?

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      96. Did you miss any major External audit staff issues?

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      97. Consider your own External audit staff project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the External audit staff Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are the requirements for audit information?

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      2. When are meeting minutes sent out? Who is on the distribution list?

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      3. What is the scope of the External audit staff work?

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      4. Is the scope of External audit staff defined?

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      5. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      6. Has everyone on the team, including the team leaders, been properly trained?

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      7. Are task requirements clearly defined?

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      8. If substitutes have been appointed, have they been briefed on the External audit staff goals and received regular communications as to the progress to date?

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      9. How will variation in the actual durations of each activity be dealt with to ensure that the expected External audit staff results are met?

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      10. What is out of scope?

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