LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      External Audit Staff

      Scorecard Example12

      External Audit Staff

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:102

      External Audit Staff and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: External Audit Staff126

      1.1 Project Charter: External Audit Staff128

      1.2 Stakeholder Register: External Audit Staff130

      1.3 Stakeholder Analysis Matrix: External Audit Staff131

      2.0 Planning Process Group: External Audit Staff133

      2.1 Project Management Plan: External Audit Staff135

      2.2 Scope Management Plan: External Audit Staff137

      2.3 Requirements Management Plan: External Audit Staff139

      2.4 Requirements Documentation: External Audit Staff141

      2.5 Requirements Traceability Matrix: External Audit Staff143

      2.6 Project Scope Statement: External Audit Staff145

      2.7 Assumption and Constraint Log: External Audit Staff148

      2.8 Work Breakdown Structure: External Audit Staff150

      2.9 WBS Dictionary: External Audit Staff152

      2.10 Schedule Management Plan: External Audit Staff154

      2.11 Activity List: External Audit Staff156

      2.12 Activity Attributes: External Audit Staff158

      2.13 Milestone List: External Audit Staff160

      2.14 Network Diagram: External Audit Staff162

      2.15 Activity Resource Requirements: External Audit Staff164

      2.16 Resource Breakdown Structure: External Audit Staff166

      2.17 Activity Duration Estimates: External Audit Staff168

      2.18 Duration Estimating Worksheet: External Audit Staff170

      2.19 Project Schedule: External Audit Staff172

      2.20 Cost Management Plan: External Audit Staff174

      2.21 Activity Cost Estimates: External Audit Staff176

      2.22 Cost Estimating Worksheet: External Audit Staff178

      2.23 Cost Baseline: External Audit Staff180

      2.24 Quality Management Plan: External Audit Staff182

      2.25 Quality Metrics: External Audit Staff184

      2.26 Process Improvement Plan: External Audit Staff186

      2.27 Responsibility Assignment Matrix: External Audit Staff188

      2.28 Roles and Responsibilities: External Audit Staff190

      2.29 Human Resource Management Plan: External Audit Staff192

      2.30 Communications Management Plan: External Audit Staff194

      2.31 Risk Management Plan: External Audit Staff196

      2.32 Risk Register: External Audit Staff198

      2.33 Probability and Impact Assessment: External Audit Staff200

      2.34 Probability and Impact Matrix: External Audit Staff202

      2.35 Risk Data Sheet: External Audit Staff204

      2.36 Procurement Management Plan: External Audit Staff206

      2.37 Source Selection Criteria: External Audit Staff208

      2.38 Stakeholder Management Plan: External Audit Staff210

      2.39 Change Management Plan: External Audit Staff212

      3.0 Executing Process Group: External Audit Staff214

      3.1 Team Member Status Report: External Audit Staff216

      3.2 Change Request: External Audit Staff218

      3.3 Change Log: External Audit Staff220

      3.4 Decision Log: External Audit Staff222

      3.5 Quality Audit: External Audit Staff224

      3.6 Team Directory: External Audit Staff226

      3.7 Team Operating Agreement: External Audit Staff228

      3.8 Team Performance Assessment: External Audit Staff230

      3.9 Team Member Performance Assessment: External Audit Staff233

      3.10 Issue Log: External Audit Staff235

      4.0 Monitoring and Controlling Process Group: External Audit Staff237

      4.1 Project Performance Report: External Audit Staff239

      4.2 Variance Analysis: External Audit Staff241

      4.3 Earned Value Status: External Audit Staff243

      4.4 Risk Audit: External Audit Staff245

      4.5 Contractor Status Report: External Audit Staff247

      4.6 Formal Acceptance: External Audit Staff249

      5.0 Closing Process Group: External Audit Staff251

      5.1 Procurement Audit: External Audit Staff253

      5.2 Contract Close-Out: External Audit Staff255

      5.3 Project or Phase Close-Out: External Audit Staff257

      5.4 Lessons Learned: External Audit Staff259

      Index262

      CRITERION #1: RECOGNIZE