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What is in the scope and what is not in scope?

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      97. Are there any constraints known that bear on the ability to perform Learning outcomes work? How is the team addressing them?

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      98. What knowledge or experience is required?

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      99. What are the Learning outcomes use cases?

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      100. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      101. What are the rough order estimates on cost savings/opportunities that Learning outcomes brings?

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      102. Have the customer needs been translated into specific, measurable requirements? How?

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      103. Are customer(s) identified and segmented according to their different needs and requirements?

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      104. What is the scope of the Learning outcomes work?

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      105. What information should you gather?

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      106. What is the definition of Learning outcomes excellence?

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      107. Is the team equipped with available and reliable resources?

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      108. What are the Learning outcomes tasks and definitions?

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      109. What baselines are required to be defined and managed?

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      110. What are (control) requirements for Learning outcomes Information?

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      111. How will variation in the actual durations of each activity be dealt with to ensure that the expected Learning outcomes results are met?

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      112. Is there a critical path to deliver Learning outcomes results?

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      113. How will the Learning outcomes team and the group measure complete success of Learning outcomes?

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      114. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      115. Scope of sensitive information?

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      116. What is the worst case scenario?

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      117. Has a team charter been developed and communicated?

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      118. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      119. What is the definition of success?

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      120. How do you manage unclear Learning outcomes requirements?

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      121. What sort of initial information to gather?

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      122. Who is gathering information?

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      123. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      124. Will team members regularly document their Learning outcomes work?

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      125. Why are you doing Learning outcomes and what is the scope?

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      126. Is the Learning outcomes scope manageable?

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      127. What would be the goal or target for a Learning outcomes’s improvement team?

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      128. Is full participation by members in regularly held team meetings guaranteed?

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      129. How would you define the culture at your organization, how susceptible is it to Learning outcomes changes?

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      130. Have all of the relationships been defined properly?

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      131. Is the scope of Learning outcomes defined?

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      132. What is out of scope?

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      133. Has the Learning outcomes work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      134. Who defines (or who defined) the rules and roles?

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      135. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      136. Are stakeholder processes mapped?

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      137. What are the requirements for audit information?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Learning outcomes Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

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      2. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      3. How long to keep data and how to manage retention costs?

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      4. How do your measurements capture actionable Learning outcomes information for use in exceeding your customers expectations and securing your customers engagement?

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      5. Does the Learning outcomes task fit the client’s priorities?

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      6. Has a cost center been established?

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      7. What is the total cost related to deploying Learning outcomes, including any

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