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Scorecard on the second next page of the Self-Assessment.

      Your completed Learning Outcomes Scorecard will give you a clear presentation of which Learning Outcomes areas need attention.

      Learning Outcomes

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Learning Outcomes

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Learning Outcomes

      Scorecard Example12

      Learning Outcomes

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:24

      CRITERION #3: MEASURE:40

      CRITERION #4: ANALYZE:55

      CRITERION #5: IMPROVE:70

      CRITERION #6: CONTROL:85

      CRITERION #7: SUSTAIN:102

      Learning Outcomes and Managing Projects, Criteria for Project Managers:124

      1.0 Initiating Process Group: Learning Outcomes125

      1.1 Project Charter: Learning Outcomes127

      1.2 Stakeholder Register: Learning Outcomes129

      1.3 Stakeholder Analysis Matrix: Learning Outcomes130

      2.0 Planning Process Group: Learning Outcomes132

      2.1 Project Management Plan: Learning Outcomes134

      2.2 Scope Management Plan: Learning Outcomes136

      2.3 Requirements Management Plan: Learning Outcomes138

      2.4 Requirements Documentation: Learning Outcomes140

      2.5 Requirements Traceability Matrix: Learning Outcomes142

      2.6 Project Scope Statement: Learning Outcomes144

      2.7 Assumption and Constraint Log: Learning Outcomes146

      2.8 Work Breakdown Structure: Learning Outcomes148

      2.9 WBS Dictionary: Learning Outcomes150

      2.10 Schedule Management Plan: Learning Outcomes153

      2.11 Activity List: Learning Outcomes155

      2.12 Activity Attributes: Learning Outcomes157

      2.13 Milestone List: Learning Outcomes159

      2.14 Network Diagram: Learning Outcomes161

      2.15 Activity Resource Requirements: Learning Outcomes163

      2.16 Resource Breakdown Structure: Learning Outcomes164

      2.17 Activity Duration Estimates: Learning Outcomes166

      2.18 Duration Estimating Worksheet: Learning Outcomes168

      2.19 Project Schedule: Learning Outcomes170

      2.20 Cost Management Plan: Learning Outcomes172

      2.21 Activity Cost Estimates: Learning Outcomes174

      2.22 Cost Estimating Worksheet: Learning Outcomes176

      2.23 Cost Baseline: Learning Outcomes178

      2.24 Quality Management Plan: Learning Outcomes180

      2.25 Quality Metrics: Learning Outcomes182

      2.26 Process Improvement Plan: Learning Outcomes184

      2.27 Responsibility Assignment Matrix: Learning Outcomes186

      2.28 Roles and Responsibilities: Learning Outcomes188

      2.29 Human Resource Management Plan: Learning Outcomes190

      2.30 Communications Management Plan: Learning Outcomes192

      2.31 Risk Management Plan: Learning Outcomes194

      2.32 Risk Register: Learning Outcomes196

      2.33 Probability and Impact Assessment: Learning Outcomes198

      2.34 Probability and Impact Matrix: Learning Outcomes200

      2.35 Risk Data Sheet: Learning Outcomes202

      2.36 Procurement Management Plan: Learning Outcomes204

      2.37 Source Selection Criteria: Learning Outcomes206

      2.38 Stakeholder Management Plan: Learning Outcomes208

      2.39 Change Management Plan: Learning Outcomes210

      3.0 Executing Process Group: Learning Outcomes212

      3.1 Team Member Status Report: Learning Outcomes214

      3.2 Change Request: Learning Outcomes216

      3.3 Change Log: Learning Outcomes218

      3.4 Decision Log: Learning Outcomes220

      3.5 Quality Audit: Learning Outcomes222

      3.6 Team Directory: Learning Outcomes225

      3.7 Team Operating Agreement: Learning Outcomes227

      3.8 Team Performance Assessment: Learning Outcomes229

      3.9 Team Member Performance Assessment: Learning Outcomes232

      3.10 Issue Log: Learning Outcomes234

      4.0 Monitoring and Controlling Process Group: Learning Outcomes236

      4.1 Project Performance Report: Learning Outcomes238

      4.2 Variance Analysis: Learning Outcomes240

      4.3 Earned Value Status: Learning Outcomes242

      4.4 Risk Audit: Learning Outcomes244

      4.5 Contractor Status Report: Learning Outcomes246

      4.6 Formal Acceptance: Learning Outcomes248

      5.0 Closing Process Group: Learning Outcomes250

      5.1 Procurement Audit: Learning Outcomes252

      5.2 Contract Close-Out: Learning Outcomes255

      5.3 Project or Phase Close-Out: Learning Outcomes257

      5.4 Lessons Learned: Learning Outcomes259

      Index261

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What is the extent or complexity of the Learning outcomes problem?

      <--- Score

      2. Are there any revenue recognition issues?

      <--- Score

      3. What

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