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solve real problems?

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      45. How are you going to measure success?

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      46. What creative shifts do you need to take?

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      47. Are there regulatory / compliance issues?

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      48. To what extent does each concerned units management team recognize Business communications operations management as an effective investment?

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      49. What situation(s) led to this Business communications operations management Self Assessment?

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      50. Is it needed?

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      51. Is the quality assurance team identified?

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      52. What do employees need in the short term?

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      53. What is the Business communications operations management problem definition? What do you need to resolve?

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      54. What training and capacity building actions are needed to implement proposed reforms?

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      55. What are the timeframes required to resolve each of the issues/problems?

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      56. Think about the people you identified for your Business communications operations management project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      57. Are there any revenue recognition issues?

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      58. To what extent would your organization benefit from being recognized as a award recipient?

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      59. Who needs budgets?

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      60. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      61. Who should resolve the Business communications operations management issues?

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      62. What problems are you facing and how do you consider Business communications operations management will circumvent those obstacles?

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      63. How can auditing be a preventative security measure?

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      64. Who needs to know?

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      65. When a Business communications operations management manager recognizes a problem, what options are available?

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      66. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      67. How many trainings, in total, are needed?

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      68. What information do users need?

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      69. What extra resources will you need?

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      70. Are problem definition and motivation clearly presented?

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      71. Does your organization need more Business communications operations management education?

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      72. Who defines the rules in relation to any given issue?

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      73. Where do you need to exercise leadership?

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      74. Does Business communications operations management create potential expectations in other areas that need to be recognized and considered?

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      75. What Business communications operations management coordination do you need?

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      76. Can management personnel recognize the monetary benefit of Business communications operations management?

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      77. How do you recognize an Business communications operations management objection?

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      78. What Business communications operations management problem should be solved?

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      79. Does the problem have ethical dimensions?

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      80. What is the recognized need?

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      81. What tools and technologies are needed for a custom Business communications operations management project?

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      82. Do you need to avoid or amend any Business communications operations management activities?

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      83. What does Business communications operations management success mean to the stakeholders?

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      84. Is the need for organizational change recognized?

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      85. How are the Business communications operations management’s objectives aligned to the group’s overall stakeholder strategy?

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      86. Will a response program recognize when a crisis occurs and provide some level of response?

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      87. What are the expected benefits of Business communications operations management to the stakeholder?

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      88. What would happen if Business communications operations management weren’t done?

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      89. What should be considered when identifying available resources, constraints, and deadlines?

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      90. Are there recognized Business communications operations management problems?

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      91. For your Business communications operations management project, identify and describe the business environment, is there more than one layer to the business environment?

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      92. Are losses recognized in a timely manner?

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      93. What else needs to be measured?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Business communications operations management Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and

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