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      12. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      13. Have the customer needs been translated into specific, measurable requirements? How?

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      14. What system do you use for gathering Creative Leadership information?

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      15. What Creative Leadership requirements should be gathered?

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      16. How do you manage changes in Creative Leadership requirements?

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      17. What is the worst case scenario?

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      18. How do you catch Creative Leadership definition inconsistencies?

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      19. Is it clearly defined in and to your organization what you do?

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      20. Are different versions of process maps needed to account for the different types of inputs?

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      21. Is full participation by members in regularly held team meetings guaranteed?

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      22. What intelligence can you gather?

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      23. When is/was the Creative Leadership start date?

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      24. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      25. Is there a clear Creative Leadership case definition?

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      26. Does the team have regular meetings?

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      27. Are there different segments of customers?

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      28. Are approval levels defined for contracts and supplements to contracts?

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      29. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      30. What information should you gather?

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      31. What is the scope of the Creative Leadership work?

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      32. How do you keep key subject matter experts in the loop?

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      33. What sort of initial information to gather?

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      34. Have specific policy objectives been defined?

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      35. How do you hand over Creative Leadership context?

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      36. Are required metrics defined, what are they?

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      37. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      38. What is the definition of success?

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      39. Who is gathering Creative Leadership information?

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      40. What defines best in class?

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      41. Are accountability and ownership for Creative Leadership clearly defined?

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      42. Has a team charter been developed and communicated?

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      43. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      44. Will team members regularly document their Creative Leadership work?

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      45. Who approved the Creative Leadership scope?

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      46. What are the record-keeping requirements of Creative Leadership activities?

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      47. What is the context?

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      48. Are all requirements met?

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      49. Is there a Creative Leadership management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      50. Have all of the relationships been defined properly?

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      51. How often are the team meetings?

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      52. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      53. Will team members perform Creative Leadership work when assigned and in a timely fashion?

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      54. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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      55. What are (control) requirements for Creative Leadership Information?

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      56. What is in scope?

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      57. Is Creative Leadership currently on schedule according to the plan?

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      58. When is the estimated completion date?

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      59. What is a worst-case scenario for losses?

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      60. Are roles and responsibilities formally defined?

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      61. How do you manage scope?

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      62. What are the core elements of the Creative Leadership business case?

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      63. How do you manage unclear Creative Leadership requirements?

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      64. Has a Creative Leadership requirement not been met?

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      65. Is the team equipped with available and reliable resources?

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      66. What are the tasks and definitions?

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      67. What gets examined?

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      68. How can the value of Creative Leadership be defined?

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