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      13. Scope of sensitive information?

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      14. The political context: who holds power?

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      15. How do you catch Backend as a service definition inconsistencies?

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      16. How would you define the culture at your organization, how susceptible is it to Backend as a service changes?

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      17. What is the scope of Backend as a service?

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      18. Is there a critical path to deliver Backend as a service results?

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      19. How would you define Backend as a service leadership?

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      20. Is special Backend as a service user knowledge required?

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      21. What are the Backend as a service use cases?

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      22. What are the rough order estimates on cost savings/opportunities that Backend as a service brings?

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      23. What is the definition of success?

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      24. Has your scope been defined?

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      25. What is the scope of the Backend as a service effort?

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      26. Are audit criteria, scope, frequency and methods defined?

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      27. Is it clearly defined in and to your organization what you do?

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      28. Has a team charter been developed and communicated?

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      29. What sources do you use to gather information for a Backend as a service study?

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      30. Has the Backend as a service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      31. How can the value of Backend as a service be defined?

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      32. How do you gather requirements?

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      33. How will the Backend as a service team and the group measure complete success of Backend as a service?

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      34. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      35. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      36. Are there any constraints known that bear on the ability to perform Backend as a service work? How is the team addressing them?

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      37. What is out of scope?

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      38. How does the Backend as a service manager ensure against scope creep?

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      39. How are consistent Backend as a service definitions important?

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      40. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      41. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      42. Do you have organizational privacy requirements?

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      43. How and when will the baselines be defined?

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      44. Is Backend as a service linked to key stakeholder goals and objectives?

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      45. How often are the team meetings?

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      46. Are there different segments of customers?

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      47. What constraints exist that might impact the team?

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      48. Has a Backend as a service requirement not been met?

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      49. What Backend as a service services do you require?

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      50. What is the definition of Backend as a service excellence?

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      51. What information do you gather?

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      52. When are meeting minutes sent out? Who is on the distribution list?

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      53. What is the context?

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      54. Does the team have regular meetings?

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      55. How have you defined all Backend as a service requirements first?

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      56. What are the record-keeping requirements of Backend as a service activities?

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      57. Who approved the Backend as a service scope?

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      58. What sort of initial information to gather?

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      59. How do you gather the stories?

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      60. What key stakeholder process output measure(s) does Backend as a service leverage and how?

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      61. What critical content must be communicated – who, what, when, where, and how?

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      62. When is/was the Backend as a service start date?

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      63. Has the direction changed at all during the course of Backend as a service? If so, when did it change and why?

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      64. What is out-of-scope initially?

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      65. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      66. How do you gather Backend as a service requirements?

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      67. Is the work to date meeting requirements?

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      68. What would be the goal or target for a Backend as a service’s improvement team?

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