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      56. How does it fit into your organizational needs and tasks?

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      57. Who needs to know?

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      58. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      59. How many trainings, in total, are needed?

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      60. What are the stakeholder objectives to be achieved with Backend as a service?

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      61. Are there Backend as a service problems defined?

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      62. How much are sponsors, customers, partners, stakeholders involved in Backend as a service? In other words, what are the risks, if Backend as a service does not deliver successfully?

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      63. Are there any revenue recognition issues?

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      64. Who needs what information?

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      65. Will it solve real problems?

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      66. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      67. What vendors make products that address the Backend as a service needs?

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      68. Did you miss any major Backend as a service issues?

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      69. What Backend as a service capabilities do you need?

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      70. What training and capacity building actions are needed to implement proposed reforms?

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      71. Are employees recognized for desired behaviors?

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      72. Do you recognize Backend as a service achievements?

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      73. Are there any specific expectations or concerns about the Backend as a service team, Backend as a service itself?

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      74. Who else hopes to benefit from it?

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      75. Does Backend as a service create potential expectations in other areas that need to be recognized and considered?

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      76. Who should resolve the Backend as a service issues?

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      77. Where is training needed?

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      78. Is the need for organizational change recognized?

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      79. Do you have/need 24-hour access to key personnel?

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      80. What would happen if Backend as a service weren’t done?

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      81. How are you going to measure success?

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      82. Have you identified your Backend as a service key performance indicators?

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      83. What extra resources will you need?

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      84. What do you need to start doing?

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      85. What do employees need in the short term?

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      86. What needs to stay?

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      87. Consider your own Backend as a service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      88. Does your organization need more Backend as a service education?

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      89. Which needs are not included or involved?

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      90. Are losses recognized in a timely manner?

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      91. How do you recognize an objection?

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      92. Who needs budgets?

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      93. Why the need?

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      94. Is the quality assurance team identified?

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      95. Whom do you really need or want to serve?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Backend as a service Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Has/have the customer(s) been identified?

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      2. What are the Backend as a service tasks and definitions?

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      3. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      4. What information should you gather?

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      5. How do you think the partners involved in Backend as a service would have defined success?

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      6. Are different versions of process maps needed to account for the different types of inputs?

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      7. What are (control) requirements for Backend as a service Information?

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      8. Have all basic functions of Backend as a service been defined?

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      9. Are accountability and ownership for Backend as a service clearly defined?

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      10. Has everyone on the team, including the team leaders, been properly trained?

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      11. Is there a clear Backend as a service case definition?

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      12. Are all requirements met?

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