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been defined?

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      126. What are the tasks and definitions?

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      127. What system do you use for gathering Social mobility information?

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      128. Is the Social mobility scope manageable?

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      129. What information do you gather?

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      130. What is out of scope?

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      131. Where can you gather more information?

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      132. Who defines (or who defined) the rules and roles?

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      133. Have the customer needs been translated into specific, measurable requirements? How?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Social mobility Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Where can you go to verify the info?

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      2. Is there an opportunity to verify requirements?

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      3. What evidence is there and what is measured?

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      4. How frequently do you track Social mobility measures?

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      5. What are the uncertainties surrounding estimates of impact?

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      6. What measurements are being captured?

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      7. What is the Social mobility business impact?

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      8. Are Social mobility vulnerabilities categorized and prioritized?

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      9. What drives O&M cost?

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      10. How will you measure success?

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      11. Do you have an issue in getting priority?

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      12. What are your customers expectations and measures?

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      13. Does a Social mobility quantification method exist?

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      14. Who should receive measurement reports?

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      15. What are your key Social mobility organizational performance measures, including key short and longer-term financial measures?

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      16. How do you measure efficient delivery of Social mobility services?

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      17. What methods are feasible and acceptable to estimate the impact of reforms?

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      18. Are actual costs in line with budgeted costs?

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      19. What are the costs?

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      20. What do you measure and why?

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      21. How can you measure the performance?

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      22. How do you prevent mis-estimating cost?

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      23. What are the costs and benefits?

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      24. How do you measure variability?

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      25. What does your operating model cost?

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      26. When should you bother with diagrams?

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      27. What harm might be caused?

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      28. How will success or failure be measured?

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      29. What are allowable costs?

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      30. How long to keep data and how to manage retention costs?

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      31. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      32. What are hidden Social mobility quality costs?

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      33. How is performance measured?

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      34. What are the costs of delaying Social mobility action?

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      35. What causes extra work or rework?

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      36. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      37. How sensitive must the Social mobility strategy be to cost?

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      38. What is the cause of any Social mobility gaps?

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      39. How can you reduce costs?

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      40. Are the Social mobility benefits worth its costs?

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      41. What could cause delays in the schedule?

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      42. What relevant entities could be measured?

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      43. Have design-to-cost goals been established?

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      44. What are the strategic priorities for this year?

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      45. Which measures and indicators matter?

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      46. What are the estimated costs of proposed changes?

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      47. How to cause the change?

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      48. Why do the measurements/indicators matter?

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