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clearly presented?

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      62. How are training requirements identified?

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      63. What resources or support might you need?

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      64. For your Social mobility project, identify and describe the business environment, is there more than one layer to the business environment?

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      65. Who else hopes to benefit from it?

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      66. What are the timeframes required to resolve each of the issues/problems?

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      67. What are the clients issues and concerns?

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      68. What creative shifts do you need to take?

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      69. What is the problem or issue?

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      70. What should be considered when identifying available resources, constraints, and deadlines?

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      71. When a Social mobility manager recognizes a problem, what options are available?

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      72. To what extent does each concerned units management team recognize Social mobility as an effective investment?

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      73. What vendors make products that address the Social mobility needs?

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      74. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      75. What Social mobility coordination do you need?

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      76. What needs to be done?

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      77. What tools and technologies are needed for a custom Social mobility project?

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      78. Who needs to know about Social mobility?

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      79. Have you identified your Social mobility key performance indicators?

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      80. What information do users need?

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      81. Which information does the Social mobility business case need to include?

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      82. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      83. Do you recognize Social mobility achievements?

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      84. What is the recognized need?

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      85. Are there Social mobility problems defined?

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      86. Who needs to know?

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      87. Are there any specific expectations or concerns about the Social mobility team, Social mobility itself?

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      88. Who defines the rules in relation to any given issue?

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      89. Why is this needed?

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      90. Is the quality assurance team identified?

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      91. How do you identify subcontractor relationships?

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      92. What would happen if Social mobility weren’t done?

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      93. How do you take a forward-looking perspective in identifying Social mobility research related to market response and models?

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      94. Where is training needed?

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      95. Are losses recognized in a timely manner?

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      96. Think about the people you identified for your Social mobility project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      97. Where do you need to exercise leadership?

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      98. What activities does the governance board need to consider?

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      99. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Social mobility Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Are approval levels defined for contracts and supplements to contracts?

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      2. The political context: who holds power?

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      3. How do you keep key subject matter experts in the loop?

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      4. How would you define Social mobility leadership?

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      5. Is Social mobility linked to key stakeholder goals and objectives?

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      6. When is/was the Social mobility start date?

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      7. What is the definition of Social mobility excellence?

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      8. Has/have the customer(s) been identified?

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      9. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      10. Who is gathering information?

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      11. Is it clearly defined in and to your organization what you do?

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      12. What is the scope of Social mobility?

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      13. How have you defined all Social mobility requirements first?

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