LITMIR.BIZ

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      14. What is the worst case scenario?

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      15. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      16. If substitutes have been appointed, have they been briefed on the Social mobility goals and received regular communications as to the progress to date?

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      17. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      18. Why are you doing Social mobility and what is the scope?

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      19. Are audit criteria, scope, frequency and methods defined?

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      20. What sources do you use to gather information for a Social mobility study?

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      21. What Social mobility services do you require?

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      22. How are consistent Social mobility definitions important?

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      23. Has a team charter been developed and communicated?

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      24. What was the context?

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      25. What gets examined?

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      26. What knowledge or experience is required?

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      27. Are there any constraints known that bear on the ability to perform Social mobility work? How is the team addressing them?

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      28. What scope to assess?

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      29. What is in the scope and what is not in scope?

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      30. What constraints exist that might impact the team?

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      31. When is the estimated completion date?

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      32. How will variation in the actual durations of each activity be dealt with to ensure that the expected Social mobility results are met?

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      33. How did the Social mobility manager receive input to the development of a Social mobility improvement plan and the estimated completion dates/times of each activity?

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      34. Are resources adequate for the scope?

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      35. What are the record-keeping requirements of Social mobility activities?

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      36. Are the Social mobility requirements complete?

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      37. Has the direction changed at all during the course of Social mobility? If so, when did it change and why?

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      38. What is in scope?

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      39. Is there a Social mobility management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      40. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      41. Are accountability and ownership for Social mobility clearly defined?

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      42. What sort of initial information to gather?

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      43. How do you think the partners involved in Social mobility would have defined success?

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      44. What are the dynamics of the communication plan?

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      45. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      46. How will the Social mobility team and the group measure complete success of Social mobility?

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      47. What intelligence can you gather?

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      48. How do you gather the stories?

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      49. Are required metrics defined, what are they?

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      50. Does the scope remain the same?

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      51. What scope do you want your strategy to cover?

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      52. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      53. What are the requirements for audit information?

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      54. Is there a clear Social mobility case definition?

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      55. How do you manage changes in Social mobility requirements?

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      56. Is there a critical path to deliver Social mobility results?

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      57. Are different versions of process maps needed to account for the different types of inputs?

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      58. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      59. How can the value of Social mobility be defined?

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      60. Is special Social mobility user knowledge required?

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      61. Has a Social mobility requirement not been met?

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      62. Are the Social mobility requirements testable?

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      63. What is the definition of success?

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      64. What would be the goal or target for a Social mobility’s improvement team?

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      65. What happens if Social mobility’s scope changes?

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      66. Have all of the relationships been defined properly?

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      67. What are the core elements of the Social mobility business case?

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      68. Is the Social mobility scope complete and appropriately sized?

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