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Is Health communication currently on schedule according to the plan?

      <--- Score

      125. Is there any additional Health communication definition of success?

      <--- Score

      126. What would be the goal or target for a Health communication’s improvement team?

      <--- Score

      127. Do you have a Health communication success story or case study ready to tell and share?

      <--- Score

      128. Has a team charter been developed and communicated?

      <--- Score

      129. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

      <--- Score

      130. How do you gather Health communication requirements?

      <--- Score

      131. How does the Health communication manager ensure against scope creep?

      <--- Score

      132. How do you gather requirements?

      <--- Score

      133. What scope to assess?

      <--- Score

      134. In what way can you redefine the criteria of choice clients have in your category in your favor?

      <--- Score

      135. How was the ‘as is’ process map developed, reviewed, verified and validated?

      <--- Score

      136. Has a project plan, Gantt chart, or similar been developed/completed?

      <--- Score

      137. What is the definition of Health communication excellence?

      <--- Score

      138. What is a worst-case scenario for losses?

      <--- Score

      139. Where can you gather more information?

      <--- Score

      140. Is the work to date meeting requirements?

      <--- Score

      141. When are meeting minutes sent out? Who is on the distribution list?

      <--- Score

      142. What scope do you want your strategy to cover?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health communication Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is the cost worth the Health communication effort ?

      <--- Score

      2. What are the costs of reform?

      <--- Score

      3. What measurements are being captured?

      <--- Score

      4. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Health communication services/products?

      <--- Score

      5. Are actual costs in line with budgeted costs?

      <--- Score

      6. What are your primary costs, revenues, assets?

      <--- Score

      7. Have design-to-cost goals been established?

      <--- Score

      8. How is the value delivered by Health communication being measured?

      <--- Score

      9. What users will be impacted?

      <--- Score

      10. What methods are feasible and acceptable to estimate the impact of reforms?

      <--- Score

      11. How will you measure success?

      <--- Score

      12. How will effects be measured?

      <--- Score

      13. What causes extra work or rework?

      <--- Score

      14. How will measures be used to manage and adapt?

      <--- Score

      15. What is the Health communication business impact?

      <--- Score

      16. How will you measure your Health communication effectiveness?

      <--- Score

      17. What are the Health communication investment costs?

      <--- Score

      18. Has a cost center been established?

      <--- Score

      19. What are the current costs of the Health communication process?

      <--- Score

      20. How do you verify performance?

      <--- Score

      21. Have you included everything in your Health communication cost models?

      <--- Score

      22. Are supply costs steady or fluctuating?

      <--- Score

      23. What is your Health communication quality cost segregation study?

      <--- Score

      24. Are you aware of what could cause a problem?

      <--- Score

      25. Do you effectively measure and reward individual and team performance?

      <--- Score

      26. What are the costs and benefits?

      <--- Score

      27. What is the total cost related to deploying Health communication, including any consulting or professional services?

      <--- Score

      28. What harm might be caused?

      <--- Score

      29. Among the Health communication product and service cost to be estimated, which is considered hardest to estimate?

      <--- Score

      30. What are your operating costs?

      <--- Score

      31. What does verifying compliance entail?

      <--- Score

      32. What does a Test Case verify?

      <--- Score

      33. How do you verify your resources?

      <--- Score

      34. How do you measure efficient delivery of Health communication services?

      <--- Score

      35. Does

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