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      71. How do you keep key subject matter experts in the loop?

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      72. Does the scope remain the same?

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      73. Will a Health communication production readiness review be required?

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      74. What are the Health communication tasks and definitions?

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      75. Has the Health communication work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      76. Is scope creep really all bad news?

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      77. What critical content must be communicated – who, what, when, where, and how?

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      78. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      79. How will the Health communication team and the group measure complete success of Health communication?

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      80. What is the worst case scenario?

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      81. What sort of initial information to gather?

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      82. Are customer(s) identified and segmented according to their different needs and requirements?

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      83. Is the scope of Health communication defined?

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      84. What is the scope of the Health communication work?

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      85. What are the compelling stakeholder reasons for embarking on Health communication?

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      86. What customer feedback methods were used to solicit their input?

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      87. How can the value of Health communication be defined?

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      88. Are required metrics defined, what are they?

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      89. Is the team sponsored by a champion or stakeholder leader?

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      90. What is the definition of success?

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      91. If substitutes have been appointed, have they been briefed on the Health communication goals and received regular communications as to the progress to date?

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      92. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      93. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      94. Are there any constraints known that bear on the ability to perform Health communication work? How is the team addressing them?

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      95. What defines best in class?

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      96. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      97. What are the tasks and definitions?

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      98. Who are the Health communication improvement team members, including Management Leads and Coaches?

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      99. How are consistent Health communication definitions important?

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      100. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      101. Is there a critical path to deliver Health communication results?

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      102. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      103. Will team members regularly document their Health communication work?

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      104. How did the Health communication manager receive input to the development of a Health communication improvement plan and the estimated completion dates/times of each activity?

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      105. What constraints exist that might impact the team?

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      106. Will team members perform Health communication work when assigned and in a timely fashion?

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      107. What gets examined?

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      108. How and when will the baselines be defined?

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      109. Is the Health communication scope manageable?

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      110. Has a Health communication requirement not been met?

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      111. Is special Health communication user knowledge required?

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      112. What information should you gather?

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      113. What Health communication requirements should be gathered?

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      114. What baselines are required to be defined and managed?

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      115. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health communication results are met?

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      116. Has everyone on the team, including the team leaders, been properly trained?

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      117. What system do you use for gathering Health communication information?

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      118. What is out of scope?

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      119. What key stakeholder process output measure(s) does Health communication leverage and how?

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      120. Is the team equipped with available and reliable resources?

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      121. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      122. What are the core elements of the Health communication business case?

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      123. What is the scope of Health communication?

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      124.

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