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      58. What are the minority interests and what amount of minority interests can be recognized?

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      59. Do you need different information or graphics?

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      60. For your Health communication project, identify and describe the business environment, is there more than one layer to the business environment?

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      61. When a Health communication manager recognizes a problem, what options are available?

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      62. Are there any revenue recognition issues?

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      63. Will new equipment/products be required to facilitate Health communication delivery, for example is new software needed?

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      64. How do you recognize an objection?

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      65. Does Health communication create potential expectations in other areas that need to be recognized and considered?

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      66. What Health communication events should you attend?

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      67. Will a response program recognize when a crisis occurs and provide some level of response?

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      68. What is the recognized need?

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      69. What are the Health communication resources needed?

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      70. What Health communication coordination do you need?

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      71. Which needs are not included or involved?

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      72. What should be considered when identifying available resources, constraints, and deadlines?

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      73. How can auditing be a preventative security measure?

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      74. Where is training needed?

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      75. What does Health communication success mean to the stakeholders?

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      76. Do you need to avoid or amend any Health communication activities?

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      77. How do you recognize an Health communication objection?

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      78. Who defines the rules in relation to any given issue?

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      79. Why the need?

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      80. How are the Health communication’s objectives aligned to the group’s overall stakeholder strategy?

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      81. Who needs to know about Health communication?

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      82. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      83. Which issues are too important to ignore?

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      84. What problems are you facing and how do you consider Health communication will circumvent those obstacles?

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      85. What are the clients issues and concerns?

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      86. Whom do you really need or want to serve?

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      87. Have you identified your Health communication key performance indicators?

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      88. What is the problem and/or vulnerability?

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      89. Do you have/need 24-hour access to key personnel?

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      90. Which information does the Health communication business case need to include?

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      91. To what extent would your organization benefit from being recognized as a award recipient?

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      92. What is the problem or issue?

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      93. What is the extent or complexity of the Health communication problem?

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      94. What is the smallest subset of the problem you can usefully solve?

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      95. What information do users need?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health communication Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How often are the team meetings?

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      2. Who is gathering Health communication information?

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      3. Who approved the Health communication scope?

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      4. How do you manage unclear Health communication requirements?

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      5. Are task requirements clearly defined?

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      6. Have all basic functions of Health communication been defined?

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      7. What are the rough order estimates on cost savings/opportunities that Health communication brings?

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      8. Are different versions of process maps needed to account for the different types of inputs?

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      9. How do you manage changes in Health communication requirements?

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      10. Are roles and responsibilities formally defined?

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      11. Are resources adequate for the scope?

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      12. Is Health communication required?

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      13. Are audit criteria, scope, frequency and methods defined?

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      14.

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