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      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Healthcare Technician

      Scorecard Example12

      Healthcare Technician

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:103

      Healthcare Technician and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Healthcare Technician128

      1.1 Project Charter: Healthcare Technician130

      1.2 Stakeholder Register: Healthcare Technician132

      1.3 Stakeholder Analysis Matrix: Healthcare Technician133

      2.0 Planning Process Group: Healthcare Technician135

      2.1 Project Management Plan: Healthcare Technician137

      2.2 Scope Management Plan: Healthcare Technician139

      2.3 Requirements Management Plan: Healthcare Technician141

      2.4 Requirements Documentation: Healthcare Technician143

      2.5 Requirements Traceability Matrix: Healthcare Technician145

      2.6 Project Scope Statement: Healthcare Technician147

      2.7 Assumption and Constraint Log: Healthcare Technician149

      2.8 Work Breakdown Structure: Healthcare Technician151

      2.9 WBS Dictionary: Healthcare Technician153

      2.10 Schedule Management Plan: Healthcare Technician156

      2.11 Activity List: Healthcare Technician158

      2.12 Activity Attributes: Healthcare Technician160

      2.13 Milestone List: Healthcare Technician162

      2.14 Network Diagram: Healthcare Technician164

      2.15 Activity Resource Requirements: Healthcare Technician166

      2.16 Resource Breakdown Structure: Healthcare Technician168

      2.17 Activity Duration Estimates: Healthcare Technician170

      2.18 Duration Estimating Worksheet: Healthcare Technician172

      2.19 Project Schedule: Healthcare Technician174

      2.20 Cost Management Plan: Healthcare Technician176

      2.21 Activity Cost Estimates: Healthcare Technician178

      2.22 Cost Estimating Worksheet: Healthcare Technician180

      2.23 Cost Baseline: Healthcare Technician182

      2.24 Quality Management Plan: Healthcare Technician184

      2.25 Quality Metrics: Healthcare Technician186

      2.26 Process Improvement Plan: Healthcare Technician188

      2.27 Responsibility Assignment Matrix: Healthcare Technician190

      2.28 Roles and Responsibilities: Healthcare Technician192

      2.29 Human Resource Management Plan: Healthcare Technician194

      2.30 Communications Management Plan: Healthcare Technician196

      2.31 Risk Management Plan: Healthcare Technician198

      2.32 Risk Register: Healthcare Technician200

      2.33 Probability and Impact Assessment: Healthcare Technician202

      2.34 Probability and Impact Matrix: Healthcare Technician204

      2.35 Risk Data Sheet: Healthcare Technician206

      2.36 Procurement Management Plan: Healthcare Technician208

      2.37 Source Selection Criteria: Healthcare Technician210

      2.38 Stakeholder Management Plan: Healthcare Technician212

      2.39 Change Management Plan: Healthcare Technician214

      3.0 Executing Process Group: Healthcare Technician216

      3.1 Team Member Status Report: Healthcare Technician218

      3.2 Change Request: Healthcare Technician220

      3.3 Change Log: Healthcare Technician222

      3.4 Decision Log: Healthcare Technician224

      3.5 Quality Audit: Healthcare Technician226

      3.6 Team Directory: Healthcare Technician229

      3.7 Team Operating Agreement: Healthcare Technician231

      3.8 Team Performance Assessment: Healthcare Technician233

      3.9 Team Member Performance Assessment: Healthcare Technician235

      3.10 Issue Log: Healthcare Technician237

      4.0 Monitoring and Controlling Process Group: Healthcare Technician239

      4.1 Project Performance Report: Healthcare Technician241

      4.2 Variance Analysis: Healthcare Technician243

      4.3 Earned Value Status: Healthcare Technician245

      4.4 Risk Audit: Healthcare Technician247

      4.5 Contractor Status Report: Healthcare Technician249

      4.6 Formal Acceptance: Healthcare Technician251

      5.0 Closing Process Group: Healthcare Technician253

      5.1 Procurement Audit: Healthcare Technician255

      5.2 Contract Close-Out: Healthcare Technician258

      5.3 Project or Phase Close-Out: Healthcare Technician260

      5.4 Lessons Learned: Healthcare Technician262

      Index264

      CRITERION #1: RECOGNIZE