LITMIR.BIZ

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      116. Where can you gather more information?

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      117. When is the estimated completion date?

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      118. How do you build the right business case?

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      119. Has/have the customer(s) been identified?

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      120. Who are the Managed Content as a Service improvement team members, including Management Leads and Coaches?

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      121. How are consistent Managed Content as a Service definitions important?

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      122. Is there any additional Managed Content as a Service definition of success?

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      123. What is the context?

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      124. What knowledge or experience is required?

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      125. Are the Managed Content as a Service requirements complete?

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      126. Who defines (or who defined) the rules and roles?

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      127. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      128. How do you manage changes in Managed Content as a Service requirements?

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      129. Has a project plan, Gantt chart, or similar been developed/completed?

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      130. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      131. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      132. Is the Managed Content as a Service scope manageable?

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      133. What gets examined?

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      134. How do you keep key subject matter experts in the loop?

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      135. Are different versions of process maps needed to account for the different types of inputs?

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      136. What critical content must be communicated – who, what, when, where, and how?

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      137. What information do you gather?

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      138. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      139. Is Managed Content as a Service required?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Managed Content as a Service Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Are the units of measure consistent?

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      2. What are the costs of reform?

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      3. How will measures be used to manage and adapt?

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      4. How can you measure the performance?

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      5. How frequently do you track Managed Content as a Service measures?

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      6. How are you verifying it?

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      7. What potential environmental factors impact the Managed Content as a Service effort?

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      8. How do you measure variability?

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      9. How are costs allocated?

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      10. What drives O&M cost?

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      11. Did you tackle the cause or the symptom?

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      12. How is performance measured?

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      13. How can you reduce the costs of obtaining inputs?

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      14. What harm might be caused?

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      15. What could cause delays in the schedule?

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      16. Where is it measured?

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      17. What are allowable costs?

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      18. How do you verify and develop ideas and innovations?

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      19. How long to keep data and how to manage retention costs?

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      20. How do you verify your resources?

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      21. How do you aggregate measures across priorities?

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      22. Which measures and indicators matter?

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      23. What is the cost of rework?

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      24. Are supply costs steady or fluctuating?

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      25. How can you manage cost down?

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      26. How is progress measured?

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      27. Among the Managed Content as a Service product and service cost to be estimated, which is considered hardest to estimate?

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      28. What is measured? Why?

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      29. When are costs are incurred?

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      30. What evidence is there and what is measured?

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      31. What

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