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and round to the nearest tenth. Then transfer to the corresponding spoke in the Managed Content As A Service Scorecard on the second next page of the Self-Assessment.

      Your completed Managed Content As A Service Scorecard will give you a clear presentation of which Managed Content As A Service areas need attention.

      Managed Content As A Service

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Managed Content As A Service

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Managed Content As A Service

      Scorecard Example13

      Managed Content As A Service

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:45

      CRITERION #4: ANALYZE:60

      CRITERION #5: IMPROVE:77

      CRITERION #6: CONTROL:94

      CRITERION #7: SUSTAIN:107

      Managed Content As A Service and Managing Projects, Criteria for Project Managers:132

      1.0 Initiating Process Group: Managed Content As A Service133

      1.1 Project Charter: Managed Content As A Service135

      1.2 Stakeholder Register: Managed Content As A Service137

      1.3 Stakeholder Analysis Matrix: Managed Content As A Service138

      2.0 Planning Process Group: Managed Content As A Service140

      2.1 Project Management Plan: Managed Content As A Service142

      2.2 Scope Management Plan: Managed Content As A Service144

      2.3 Requirements Management Plan: Managed Content As A Service146

      2.4 Requirements Documentation: Managed Content As A Service148

      2.5 Requirements Traceability Matrix: Managed Content As A Service150

      2.6 Project Scope Statement: Managed Content As A Service152

      2.7 Assumption and Constraint Log: Managed Content As A Service155

      2.8 Work Breakdown Structure: Managed Content As A Service157

      2.9 WBS Dictionary: Managed Content As A Service159

      2.10 Schedule Management Plan: Managed Content As A Service162

      2.11 Activity List: Managed Content As A Service164

      2.12 Activity Attributes: Managed Content As A Service166

      2.13 Milestone List: Managed Content As A Service168

      2.14 Network Diagram: Managed Content As A Service170

      2.15 Activity Resource Requirements: Managed Content As A Service172

      2.16 Resource Breakdown Structure: Managed Content As A Service174

      2.17 Activity Duration Estimates: Managed Content As A Service176

      2.18 Duration Estimating Worksheet: Managed Content As A Service178

      2.19 Project Schedule: Managed Content As A Service180

      2.20 Cost Management Plan: Managed Content As A Service182

      2.21 Activity Cost Estimates: Managed Content As A Service184

      2.22 Cost Estimating Worksheet: Managed Content As A Service186

      2.23 Cost Baseline: Managed Content As A Service188

      2.24 Quality Management Plan: Managed Content As A Service190

      2.25 Quality Metrics: Managed Content As A Service192

      2.26 Process Improvement Plan: Managed Content As A Service194

      2.27 Responsibility Assignment Matrix: Managed Content As A Service196

      2.28 Roles and Responsibilities: Managed Content As A Service198

      2.29 Human Resource Management Plan: Managed Content As A Service200

      2.30 Communications Management Plan: Managed Content As A Service202

      2.31 Risk Management Plan: Managed Content As A Service204

      2.32 Risk Register: Managed Content As A Service206

      2.33 Probability and Impact Assessment: Managed Content As A Service208

      2.34 Probability and Impact Matrix: Managed Content As A Service210

      2.35 Risk Data Sheet: Managed Content As A Service212

      2.36 Procurement Management Plan: Managed Content As A Service214

      2.37 Source Selection Criteria: Managed Content As A Service216

      2.38 Stakeholder Management Plan: Managed Content As A Service218

      2.39 Change Management Plan: Managed Content As A Service220

      3.0 Executing Process Group: Managed Content As A Service222

      3.1 Team Member Status Report: Managed Content As A Service224

      3.2 Change Request: Managed Content As A Service226

      3.3 Change Log: Managed Content As A Service228

      3.4 Decision Log: Managed Content As A Service230

      3.5 Quality Audit: Managed Content As A Service232

      3.6 Team Directory: Managed Content As A Service235

      3.7 Team Operating Agreement: Managed Content As A Service237

      3.8 Team Performance Assessment: Managed Content As A Service239

      3.9 Team Member Performance Assessment: Managed Content As A Service241

      3.10 Issue Log: Managed Content As A Service243

      4.0 Monitoring and Controlling Process Group: Managed Content As A Service245

      4.1 Project Performance Report: Managed Content As A Service247

      4.2 Variance Analysis: Managed Content As A Service249

      4.3 Earned Value Status: Managed Content As A Service251

      4.4 Risk Audit: Managed Content As A Service253

      4.5 Contractor Status Report: Managed Content As A Service255

      4.6 Formal Acceptance: Managed Content As A Service257

      5.0 Closing Process Group: Managed Content As A Service259

      5.1 Procurement Audit: Managed Content As A Service261

      5.2 Contract Close-Out: Managed Content As A Service264

      5.3 Project or Phase Close-Out: Managed Content As A Service266

      5.4 Lessons Learned: Managed Content As A Service268

      Index270

      CRITERION #1: RECOGNIZE

      INTENT:

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