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How would you define High Finance leadership?

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      19. What scope to assess?

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      20. Where can you gather more information?

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      21. What information do you gather?

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      22. Are resources adequate for the scope?

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      23. What is the scope?

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      24. How often are the team meetings?

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      25. Are required metrics defined, what are they?

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      26. Who defines (or who defined) the rules and roles?

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      27. What are the record-keeping requirements of High Finance activities?

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      28. Are customer(s) identified and segmented according to their different needs and requirements?

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      29. What is the scope of the High Finance effort?

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      30. How do you think the partners involved in High Finance would have defined success?

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      31. How do you keep key subject matter experts in the loop?

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      32. Is High Finance currently on schedule according to the plan?

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      33. What key stakeholder process output measure(s) does High Finance leverage and how?

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      34. Who are the High Finance improvement team members, including Management Leads and Coaches?

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      35. Are accountability and ownership for High Finance clearly defined?

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      36. Why are you doing High Finance and what is the scope?

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      37. What is in the scope and what is not in scope?

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      38. How are consistent High Finance definitions important?

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      39. How is the team tracking and documenting its work?

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      40. Are roles and responsibilities formally defined?

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      41. Has the direction changed at all during the course of High Finance? If so, when did it change and why?

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      42. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      43. Do you all define High Finance in the same way?

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      44. Who is gathering High Finance information?

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      45. Is the scope of High Finance defined?

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      46. What High Finance services do you require?

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      47. What are the tasks and definitions?

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      48. What constraints exist that might impact the team?

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      49. Will team members perform High Finance work when assigned and in a timely fashion?

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      50. How do you build the right business case?

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      51. How have you defined all High Finance requirements first?

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      52. Do you have a High Finance success story or case study ready to tell and share?

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      53. Are the High Finance requirements testable?

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      54. Does the scope remain the same?

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      55. Are the High Finance requirements complete?

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      56. What is out of scope?

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      57. How and when will the baselines be defined?

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      58. How do you manage scope?

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      59. How would you define the culture at your organization, how susceptible is it to High Finance changes?

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      60. What are the core elements of the High Finance business case?

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      61. How do you catch High Finance definition inconsistencies?

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      62. Will team members regularly document their High Finance work?

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      63. Are there any constraints known that bear on the ability to perform High Finance work? How is the team addressing them?

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      64. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      65. Scope of sensitive information?

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      66. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      67. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      68. Is special High Finance user knowledge required?

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      69. Have all basic functions of High Finance been defined?

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      70. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      71. What sources do you use to gather information for a High Finance study?

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      72. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      73. Has everyone on the team, including the team leaders, been properly trained?

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      74. What was the context?

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      75. What baselines are required to be defined and managed?

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