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on the second next page of the Self-Assessment.

      Your completed Learning Economy Scorecard will give you a clear presentation of which Learning Economy areas need attention.

      Learning Economy

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Learning Economy

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Learning Economy

      Scorecard Example12

      Learning Economy

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      Learning Economy and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Learning Economy128

      1.1 Project Charter: Learning Economy130

      1.2 Stakeholder Register: Learning Economy132

      1.3 Stakeholder Analysis Matrix: Learning Economy133

      2.0 Planning Process Group: Learning Economy135

      2.1 Project Management Plan: Learning Economy137

      2.2 Scope Management Plan: Learning Economy139

      2.3 Requirements Management Plan: Learning Economy141

      2.4 Requirements Documentation: Learning Economy143

      2.5 Requirements Traceability Matrix: Learning Economy145

      2.6 Project Scope Statement: Learning Economy147

      2.7 Assumption and Constraint Log: Learning Economy149

      2.8 Work Breakdown Structure: Learning Economy151

      2.9 WBS Dictionary: Learning Economy153

      2.10 Schedule Management Plan: Learning Economy156

      2.11 Activity List: Learning Economy158

      2.12 Activity Attributes: Learning Economy160

      2.13 Milestone List: Learning Economy162

      2.14 Network Diagram: Learning Economy164

      2.15 Activity Resource Requirements: Learning Economy166

      2.16 Resource Breakdown Structure: Learning Economy168

      2.17 Activity Duration Estimates: Learning Economy170

      2.18 Duration Estimating Worksheet: Learning Economy172

      2.19 Project Schedule: Learning Economy174

      2.20 Cost Management Plan: Learning Economy176

      2.21 Activity Cost Estimates: Learning Economy178

      2.22 Cost Estimating Worksheet: Learning Economy180

      2.23 Cost Baseline: Learning Economy182

      2.24 Quality Management Plan: Learning Economy184

      2.25 Quality Metrics: Learning Economy186

      2.26 Process Improvement Plan: Learning Economy188

      2.27 Responsibility Assignment Matrix: Learning Economy190

      2.28 Roles and Responsibilities: Learning Economy192

      2.29 Human Resource Management Plan: Learning Economy194

      2.30 Communications Management Plan: Learning Economy196

      2.31 Risk Management Plan: Learning Economy198

      2.32 Risk Register: Learning Economy200

      2.33 Probability and Impact Assessment: Learning Economy202

      2.34 Probability and Impact Matrix: Learning Economy204

      2.35 Risk Data Sheet: Learning Economy206

      2.36 Procurement Management Plan: Learning Economy208

      2.37 Source Selection Criteria: Learning Economy210

      2.38 Stakeholder Management Plan: Learning Economy212

      2.39 Change Management Plan: Learning Economy214

      3.0 Executing Process Group: Learning Economy216

      3.1 Team Member Status Report: Learning Economy218

      3.2 Change Request: Learning Economy220

      3.3 Change Log: Learning Economy222

      3.4 Decision Log: Learning Economy224

      3.5 Quality Audit: Learning Economy226

      3.6 Team Directory: Learning Economy228

      3.7 Team Operating Agreement: Learning Economy230

      3.8 Team Performance Assessment: Learning Economy232

      3.9 Team Member Performance Assessment: Learning Economy234

      3.10 Issue Log: Learning Economy236

      4.0 Monitoring and Controlling Process Group: Learning Economy238

      4.1 Project Performance Report: Learning Economy240

      4.2 Variance Analysis: Learning Economy242

      4.3 Earned Value Status: Learning Economy244

      4.4 Risk Audit: Learning Economy246

      4.5 Contractor Status Report: Learning Economy248

      4.6 Formal Acceptance: Learning Economy250

      5.0 Closing Process Group: Learning Economy252

      5.1 Procurement Audit: Learning Economy254

      5.2 Contract Close-Out: Learning Economy257

      5.3 Project or Phase Close-Out: Learning Economy259

      5.4 Lessons Learned: Learning Economy261

      Index263

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Who needs what information?

      <--- Score

      2. Consider your own Learning economy project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

      <--- Score

      3.

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