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      123. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      124. Has the direction changed at all during the course of Expression system? If so, when did it change and why?

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      125. Is the team equipped with available and reliable resources?

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      126. Are customer(s) identified and segmented according to their different needs and requirements?

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      127. How does the Expression system manager ensure against scope creep?

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      128. Who approved the Expression system scope?

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      129. How often are the team meetings?

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      130. Are there different segments of customers?

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      131. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      132. If substitutes have been appointed, have they been briefed on the Expression system goals and received regular communications as to the progress to date?

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      133. What is the worst case scenario?

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      134. How will variation in the actual durations of each activity be dealt with to ensure that the expected Expression system results are met?

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      135. Are required metrics defined, what are they?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Expression system Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What details are required of the Expression system cost structure?

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      2. What are your key Expression system organizational performance measures, including key short and longer-term financial measures?

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      3. Have design-to-cost goals been established?

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      4. How are costs allocated?

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      5. Where can you go to verify the info?

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      6. Does management have the right priorities among projects?

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      7. How can you manage cost down?

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      8. Is the cost worth the Expression system effort ?

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      9. What is measured? Why?

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      10. When are costs are incurred?

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      11. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      12. What drives O&M cost?

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      13. What potential environmental factors impact the Expression system effort?

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      14. What is the root cause(s) of the problem?

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      15. Are the units of measure consistent?

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      16. Are you able to realize any cost savings?

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      17. Are you aware of what could cause a problem?

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      18. What can be used to verify compliance?

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      19. Are there competing Expression system priorities?

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      20. Who should receive measurement reports?

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      21. Do you verify that corrective actions were taken?

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      22. Do you have a flow diagram of what happens?

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      23. What is the cost of rework?

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      24. How will effects be measured?

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      25. How can you measure Expression system in a systematic way?

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      26. How do you verify the Expression system requirements quality?

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      27. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      28. What are the costs of delaying Expression system action?

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      29. What are allowable costs?

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      30. What causes innovation to fail or succeed in your organization?

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      31. What are your customers expectations and measures?

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      32. Who is involved in verifying compliance?

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      33. How are measurements made?

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      34. Have you included everything in your Expression system cost models?

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      35. What causes extra work or rework?

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      36. When should you bother with diagrams?

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      37. How will you measure success?

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      38. Are the Expression system benefits worth its costs?

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      39. What do you measure and why?

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      40. Is there an opportunity to verify requirements?

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