LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Personal Access System

      Scorecard Example12

      Personal Access System

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      Personal Access System and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Personal Access System128

      1.1 Project Charter: Personal Access System130

      1.2 Stakeholder Register: Personal Access System132

      1.3 Stakeholder Analysis Matrix: Personal Access System133

      2.0 Planning Process Group: Personal Access System135

      2.1 Project Management Plan: Personal Access System137

      2.2 Scope Management Plan: Personal Access System139

      2.3 Requirements Management Plan: Personal Access System141

      2.4 Requirements Documentation: Personal Access System143

      2.5 Requirements Traceability Matrix: Personal Access System145

      2.6 Project Scope Statement: Personal Access System147

      2.7 Assumption and Constraint Log: Personal Access System149

      2.8 Work Breakdown Structure: Personal Access System151

      2.9 WBS Dictionary: Personal Access System153

      2.10 Schedule Management Plan: Personal Access System155

      2.11 Activity List: Personal Access System157

      2.12 Activity Attributes: Personal Access System159

      2.13 Milestone List: Personal Access System161

      2.14 Network Diagram: Personal Access System163

      2.15 Activity Resource Requirements: Personal Access System165

      2.16 Resource Breakdown Structure: Personal Access System167

      2.17 Activity Duration Estimates: Personal Access System169

      2.18 Duration Estimating Worksheet: Personal Access System171

      2.19 Project Schedule: Personal Access System173

      2.20 Cost Management Plan: Personal Access System175

      2.21 Activity Cost Estimates: Personal Access System177

      2.22 Cost Estimating Worksheet: Personal Access System179

      2.23 Cost Baseline: Personal Access System181

      2.24 Quality Management Plan: Personal Access System183

      2.25 Quality Metrics: Personal Access System185

      2.26 Process Improvement Plan: Personal Access System187

      2.27 Responsibility Assignment Matrix: Personal Access System189

      2.28 Roles and Responsibilities: Personal Access System191

      2.29 Human Resource Management Plan: Personal Access System193

      2.30 Communications Management Plan: Personal Access System195

      2.31 Risk Management Plan: Personal Access System197

      2.32 Risk Register: Personal Access System199

      2.33 Probability and Impact Assessment: Personal Access System201

      2.34 Probability and Impact Matrix: Personal Access System203

      2.35 Risk Data Sheet: Personal Access System205

      2.36 Procurement Management Plan: Personal Access System207

      2.37 Source Selection Criteria: Personal Access System209

      2.38 Stakeholder Management Plan: Personal Access System211

      2.39 Change Management Plan: Personal Access System213

      3.0 Executing Process Group: Personal Access System215

      3.1 Team Member Status Report: Personal Access System217

      3.2 Change Request: Personal Access System219

      3.3 Change Log: Personal Access System221

      3.4 Decision Log: Personal Access System223

      3.5 Quality Audit: Personal Access System225

      3.6 Team Directory: Personal Access System228

      3.7 Team Operating Agreement: Personal Access System230

      3.8 Team Performance Assessment: Personal Access System232

      3.9 Team Member Performance Assessment: Personal Access System234

      3.10 Issue Log: Personal Access System236

      4.0 Monitoring and Controlling Process Group: Personal Access System238

      4.1 Project Performance Report: Personal Access System240

      4.2 Variance Analysis: Personal Access System242

      4.3 Earned Value Status: Personal Access System244

      4.4 Risk Audit: Personal Access System246

      4.5 Contractor Status Report: Personal Access System248

      4.6 Formal Acceptance: Personal Access System250

      5.0 Closing Process Group: Personal Access System252

      5.1 Procurement Audit: Personal Access System254

      5.2 Contract Close-Out: Personal Access System256

      5.3 Project or Phase Close-Out: Personal Access System258

      5.4 Lessons Learned: Personal Access System260

      Index262

      CRITERION #1: RECOGNIZE