LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Employee Trust

      Scorecard Example12

      Employee Trust

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:100

      Employee Trust and Managing Projects, Criteria for Project Managers:124

      1.0 Initiating Process Group: Employee Trust125

      1.1 Project Charter: Employee Trust127

      1.2 Stakeholder Register: Employee Trust129

      1.3 Stakeholder Analysis Matrix: Employee Trust130

      2.0 Planning Process Group: Employee Trust132

      2.1 Project Management Plan: Employee Trust134

      2.2 Scope Management Plan: Employee Trust136

      2.3 Requirements Management Plan: Employee Trust138

      2.4 Requirements Documentation: Employee Trust140

      2.5 Requirements Traceability Matrix: Employee Trust142

      2.6 Project Scope Statement: Employee Trust144

      2.7 Assumption and Constraint Log: Employee Trust146

      2.8 Work Breakdown Structure: Employee Trust148

      2.9 WBS Dictionary: Employee Trust150

      2.10 Schedule Management Plan: Employee Trust153

      2.11 Activity List: Employee Trust155

      2.12 Activity Attributes: Employee Trust157

      2.13 Milestone List: Employee Trust159

      2.14 Network Diagram: Employee Trust161

      2.15 Activity Resource Requirements: Employee Trust163

      2.16 Resource Breakdown Structure: Employee Trust165

      2.17 Activity Duration Estimates: Employee Trust167

      2.18 Duration Estimating Worksheet: Employee Trust169

      2.19 Project Schedule: Employee Trust171

      2.20 Cost Management Plan: Employee Trust173

      2.21 Activity Cost Estimates: Employee Trust175

      2.22 Cost Estimating Worksheet: Employee Trust177

      2.23 Cost Baseline: Employee Trust179

      2.24 Quality Management Plan: Employee Trust181

      2.25 Quality Metrics: Employee Trust183

      2.26 Process Improvement Plan: Employee Trust185

      2.27 Responsibility Assignment Matrix: Employee Trust187

      2.28 Roles and Responsibilities: Employee Trust189

      2.29 Human Resource Management Plan: Employee Trust191

      2.30 Communications Management Plan: Employee Trust193

      2.31 Risk Management Plan: Employee Trust195

      2.32 Risk Register: Employee Trust197

      2.33 Probability and Impact Assessment: Employee Trust199

      2.34 Probability and Impact Matrix: Employee Trust201

      2.35 Risk Data Sheet: Employee Trust203

      2.36 Procurement Management Plan: Employee Trust205

      2.37 Source Selection Criteria: Employee Trust207

      2.38 Stakeholder Management Plan: Employee Trust209

      2.39 Change Management Plan: Employee Trust211

      3.0 Executing Process Group: Employee Trust213

      3.1 Team Member Status Report: Employee Trust215

      3.2 Change Request: Employee Trust217

      3.3 Change Log: Employee Trust219

      3.4 Decision Log: Employee Trust221

      3.5 Quality Audit: Employee Trust223

      3.6 Team Directory: Employee Trust226

      3.7 Team Operating Agreement: Employee Trust228

      3.8 Team Performance Assessment: Employee Trust230

      3.9 Team Member Performance Assessment: Employee Trust233

      3.10 Issue Log: Employee Trust235

      4.0 Monitoring and Controlling Process Group: Employee Trust237

      4.1 Project Performance Report: Employee Trust239

      4.2 Variance Analysis: Employee Trust241

      4.3 Earned Value Status: Employee Trust243

      4.4 Risk Audit: Employee Trust245

      4.5 Contractor Status Report: Employee Trust247

      4.6 Formal Acceptance: Employee Trust249

      5.0 Closing Process Group: Employee Trust251

      5.1 Procurement Audit: Employee Trust253

      5.2 Contract Close-Out: Employee Trust255

      5.3 Project or Phase Close-Out: Employee Trust257

      5.4 Lessons Learned: Employee Trust259

      Index261

      CRITERION #1: RECOGNIZE