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the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      75. How will variation in the actual durations of each activity be dealt with to ensure that the expected Protocol Systems results are met?

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      76. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      77. Is special Protocol Systems user knowledge required?

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      78. Who approved the Protocol Systems scope?

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      79. Is it clearly defined in and to your organization what you do?

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      80. How and when will the baselines be defined?

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      81. Has the Protocol Systems work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      82. What are the requirements for audit information?

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      83. Is the Protocol Systems scope manageable?

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      84. How do you gather the stories?

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      85. Has a project plan, Gantt chart, or similar been developed/completed?

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      86. Are customer(s) identified and segmented according to their different needs and requirements?

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      87. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      88. What Protocol Systems services do you require?

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      89. Do you have organizational privacy requirements?

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      90. Scope of sensitive information?

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      91. Are audit criteria, scope, frequency and methods defined?

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      92. Are accountability and ownership for Protocol Systems clearly defined?

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      93. Will team members regularly document their Protocol Systems work?

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      94. What are the Protocol Systems use cases?

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      95. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      96. Is Protocol Systems required?

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      97. How do you gather requirements?

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      98. What constraints exist that might impact the team?

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      99. What is out of scope?

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      100. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      101. What is in scope?

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      102. Who is gathering Protocol Systems information?

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      103. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      104. What are the Protocol Systems tasks and definitions?

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      105. Is there any additional Protocol Systems definition of success?

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      106. What are (control) requirements for Protocol Systems Information?

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      107. What knowledge or experience is required?

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      108. Is the scope of Protocol Systems defined?

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      109. How is the team tracking and documenting its work?

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      110. Is Protocol Systems linked to key stakeholder goals and objectives?

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      111. Has your scope been defined?

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      112. What key stakeholder process output measure(s) does Protocol Systems leverage and how?

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      113. Are approval levels defined for contracts and supplements to contracts?

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      114. Do you have a Protocol Systems success story or case study ready to tell and share?

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      115. Are different versions of process maps needed to account for the different types of inputs?

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      116. How do you manage scope?

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      117. Are roles and responsibilities formally defined?

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      118. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      119. Will a Protocol Systems production readiness review be required?

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      120. What would be the goal or target for a Protocol Systems’s improvement team?

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      121. Has the direction changed at all during the course of Protocol Systems? If so, when did it change and why?

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      122. The political context: who holds power?

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      123. Is there a Protocol Systems management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      124. Is scope creep really all bad news?

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      125. How have you defined all Protocol Systems requirements first?

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      126. What are the tasks and definitions?

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      127. What critical content must be communicated – who, what, when, where, and how?

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      128. What sources do you use to gather information for a Protocol Systems study?

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      129.

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