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Score

      61. Did you miss any major Protocol Systems issues?

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      62. What are the timeframes required to resolve each of the issues/problems?

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      63. What problems are you facing and how do you consider Protocol Systems will circumvent those obstacles?

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      64. Have you identified your Protocol Systems key performance indicators?

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      65. Do you need to avoid or amend any Protocol Systems activities?

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      66. Are there regulatory / compliance issues?

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      67. For your Protocol Systems project, identify and describe the business environment, is there more than one layer to the business environment?

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      68. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      69. Which needs are not included or involved?

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      70. Is the quality assurance team identified?

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      71. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      72. When a Protocol Systems manager recognizes a problem, what options are available?

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      73. How do you identify the kinds of information that you will need?

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      74. Who needs to know?

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      75. Do you have/need 24-hour access to key personnel?

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      76. Who needs what information?

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      77. What do you need to start doing?

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      78. What does Protocol Systems success mean to the stakeholders?

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      79. What are the minority interests and what amount of minority interests can be recognized?

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      80. How does it fit into your organizational needs and tasks?

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      81. Is the need for organizational change recognized?

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      82. Are employees recognized for desired behaviors?

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      83. Who else hopes to benefit from it?

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      84. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      85. How can auditing be a preventative security measure?

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      86. Are there any revenue recognition issues?

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      87. What do employees need in the short term?

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      88. What Protocol Systems capabilities do you need?

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      89. Who should resolve the Protocol Systems issues?

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      90. What Protocol Systems coordination do you need?

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      91. What are the stakeholder objectives to be achieved with Protocol Systems?

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      92. Does your organization need more Protocol Systems education?

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      93. Who defines the rules in relation to any given issue?

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      94. Do you know what you need to know about Protocol Systems?

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      95. What is the problem or issue?

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      96. What is the Protocol Systems problem definition? What do you need to resolve?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Protocol Systems Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What is out-of-scope initially?

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      2. What is the worst case scenario?

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      3. Are the Protocol Systems requirements complete?

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      4. How often are the team meetings?

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      5. What are the dynamics of the communication plan?

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      6. When is the estimated completion date?

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      7. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      8. What defines best in class?

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      9. What intelligence can you gather?

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      10. Have specific policy objectives been defined?

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      11. Has/have the customer(s) been identified?

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      12. Who are the Protocol Systems improvement team members, including Management Leads and Coaches?

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      13. What is the definition of success?

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      14. What gets examined?

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      15. How will the Protocol Systems team and the group measure complete success of Protocol Systems?

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      16. How do you keep key subject matter experts in the loop?

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      17. How did the Protocol Systems manager receive input to the development of a Protocol

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