LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Protocol Systems

      Scorecard Example12

      Protocol Systems

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:100

      Protocol Systems and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Protocol Systems126

      1.1 Project Charter: Protocol Systems128

      1.2 Stakeholder Register: Protocol Systems130

      1.3 Stakeholder Analysis Matrix: Protocol Systems131

      2.0 Planning Process Group: Protocol Systems133

      2.1 Project Management Plan: Protocol Systems135

      2.2 Scope Management Plan: Protocol Systems137

      2.3 Requirements Management Plan: Protocol Systems139

      2.4 Requirements Documentation: Protocol Systems141

      2.5 Requirements Traceability Matrix: Protocol Systems143

      2.6 Project Scope Statement: Protocol Systems145

      2.7 Assumption and Constraint Log: Protocol Systems147

      2.8 Work Breakdown Structure: Protocol Systems149

      2.9 WBS Dictionary: Protocol Systems151

      2.10 Schedule Management Plan: Protocol Systems154

      2.11 Activity List: Protocol Systems156

      2.12 Activity Attributes: Protocol Systems158

      2.13 Milestone List: Protocol Systems160

      2.14 Network Diagram: Protocol Systems162

      2.15 Activity Resource Requirements: Protocol Systems164

      2.16 Resource Breakdown Structure: Protocol Systems165

      2.17 Activity Duration Estimates: Protocol Systems167

      2.18 Duration Estimating Worksheet: Protocol Systems169

      2.19 Project Schedule: Protocol Systems171

      2.20 Cost Management Plan: Protocol Systems173

      2.21 Activity Cost Estimates: Protocol Systems175

      2.22 Cost Estimating Worksheet: Protocol Systems177

      2.23 Cost Baseline: Protocol Systems179

      2.24 Quality Management Plan: Protocol Systems181

      2.25 Quality Metrics: Protocol Systems183

      2.26 Process Improvement Plan: Protocol Systems185

      2.27 Responsibility Assignment Matrix: Protocol Systems187

      2.28 Roles and Responsibilities: Protocol Systems189

      2.29 Human Resource Management Plan: Protocol Systems191

      2.30 Communications Management Plan: Protocol Systems193

      2.31 Risk Management Plan: Protocol Systems195

      2.32 Risk Register: Protocol Systems197

      2.33 Probability and Impact Assessment: Protocol Systems199

      2.34 Probability and Impact Matrix: Protocol Systems201

      2.35 Risk Data Sheet: Protocol Systems203

      2.36 Procurement Management Plan: Protocol Systems205

      2.37 Source Selection Criteria: Protocol Systems207

      2.38 Stakeholder Management Plan: Protocol Systems209

      2.39 Change Management Plan: Protocol Systems211

      3.0 Executing Process Group: Protocol Systems213

      3.1 Team Member Status Report: Protocol Systems215

      3.2 Change Request: Protocol Systems217

      3.3 Change Log: Protocol Systems219

      3.4 Decision Log: Protocol Systems221

      3.5 Quality Audit: Protocol Systems223

      3.6 Team Directory: Protocol Systems226

      3.7 Team Operating Agreement: Protocol Systems228

      3.8 Team Performance Assessment: Protocol Systems230

      3.9 Team Member Performance Assessment: Protocol Systems232

      3.10 Issue Log: Protocol Systems234

      4.0 Monitoring and Controlling Process Group: Protocol Systems236

      4.1 Project Performance Report: Protocol Systems238

      4.2 Variance Analysis: Protocol Systems240

      4.3 Earned Value Status: Protocol Systems242

      4.4 Risk Audit: Protocol Systems244

      4.5 Contractor Status Report: Protocol Systems246

      4.6 Formal Acceptance: Protocol Systems248

      5.0 Closing Process Group: Protocol Systems250

      5.1 Procurement Audit: Protocol Systems252

      5.2 Contract Close-Out: Protocol Systems254

      5.3 Project or Phase Close-Out: Protocol Systems256

      5.4 Lessons Learned: Protocol Systems258

      Index260

      CRITERION #1: RECOGNIZE