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Score

      118. Is there a critical path to deliver Community organizations results?

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      119. What critical content must be communicated – who, what, when, where, and how?

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      120. What defines best in class?

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      121. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      122. How do you think the partners involved in Community organizations would have defined success?

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      123. What is a worst-case scenario for losses?

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      124. What is the scope of the Community organizations effort?

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      125. Is there a Community organizations management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      126. What information do you gather?

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      127. Who is gathering Community organizations information?

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      128. What information should you gather?

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      129. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      130. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      131. What is out of scope?

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      132. Will team members perform Community organizations work when assigned and in a timely fashion?

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      133. What Community organizations requirements should be gathered?

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      134. Who is gathering information?

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      135. When is the estimated completion date?

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      136. What are the dynamics of the communication plan?

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      137. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Community organizations Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Are Community organizations vulnerabilities categorized and prioritized?

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      2. What are allowable costs?

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      3. Is the cost worth the Community organizations effort ?

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      4. How is progress measured?

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      5. How will costs be allocated?

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      6. Do you have an issue in getting priority?

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      7. What can be used to verify compliance?

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      8. Are the units of measure consistent?

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      9. How do you measure efficient delivery of Community organizations services?

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      10. Did you tackle the cause or the symptom?

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      11. What are the strategic priorities for this year?

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      12. What does verifying compliance entail?

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      13. What are the current costs of the Community organizations process?

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      14. What does a Test Case verify?

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      15. How frequently do you track Community organizations measures?

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      16. What are you verifying?

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      17. What is your Community organizations quality cost segregation study?

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      18. How are measurements made?

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      19. What is your decision requirements diagram?

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      20. Are you able to realize any cost savings?

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      21. Are there any easy-to-implement alternatives to Community organizations? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      22. How can you measure the performance?

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      23. How do you measure variability?

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      24. Why do you expend time and effort to implement measurement, for whom?

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      25. What are the operational costs after Community organizations deployment?

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      26. How can you measure Community organizations in a systematic way?

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      27. What causes investor action?

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      28. Are indirect costs charged to the Community organizations program?

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      29. Have you included everything in your Community organizations cost models?

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      30. Are the measurements objective?

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      31. Do community organizations have the educational costs built into budgets?

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      32. What users will be impacted?

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      33.

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