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transfer to the corresponding spoke in the Community Organizations Scorecard on the second next page of the Self-Assessment.

      Your completed Community Organizations Scorecard will give you a clear presentation of which Community Organizations areas need attention.

      Community Organizations

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Community Organizations

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Community Organizations

      Scorecard Example13

      Community Organizations

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:60

      CRITERION #5: IMPROVE:76

      CRITERION #6: CONTROL:92

      CRITERION #7: SUSTAIN:104

      Community Organizations and Managing Projects, Criteria for Project Managers:130

      1.0 Initiating Process Group: Community Organizations131

      1.1 Project Charter: Community Organizations133

      1.2 Stakeholder Register: Community Organizations135

      1.3 Stakeholder Analysis Matrix: Community Organizations136

      2.0 Planning Process Group: Community Organizations138

      2.1 Project Management Plan: Community Organizations140

      2.2 Scope Management Plan: Community Organizations142

      2.3 Requirements Management Plan: Community Organizations144

      2.4 Requirements Documentation: Community Organizations146

      2.5 Requirements Traceability Matrix: Community Organizations148

      2.6 Project Scope Statement: Community Organizations150

      2.7 Assumption and Constraint Log: Community Organizations152

      2.8 Work Breakdown Structure: Community Organizations154

      2.9 WBS Dictionary: Community Organizations156

      2.10 Schedule Management Plan: Community Organizations159

      2.11 Activity List: Community Organizations161

      2.12 Activity Attributes: Community Organizations163

      2.13 Milestone List: Community Organizations165

      2.14 Network Diagram: Community Organizations167

      2.15 Activity Resource Requirements: Community Organizations169

      2.16 Resource Breakdown Structure: Community Organizations171

      2.17 Activity Duration Estimates: Community Organizations173

      2.18 Duration Estimating Worksheet: Community Organizations176

      2.19 Project Schedule: Community Organizations178

      2.20 Cost Management Plan: Community Organizations180

      2.21 Activity Cost Estimates: Community Organizations182

      2.22 Cost Estimating Worksheet: Community Organizations184

      2.23 Cost Baseline: Community Organizations186

      2.24 Quality Management Plan: Community Organizations188

      2.25 Quality Metrics: Community Organizations190

      2.26 Process Improvement Plan: Community Organizations192

      2.27 Responsibility Assignment Matrix: Community Organizations194

      2.28 Roles and Responsibilities: Community Organizations196

      2.29 Human Resource Management Plan: Community Organizations198

      2.30 Communications Management Plan: Community Organizations200

      2.31 Risk Management Plan: Community Organizations202

      2.32 Risk Register: Community Organizations204

      2.33 Probability and Impact Assessment: Community Organizations206

      2.34 Probability and Impact Matrix: Community Organizations208

      2.35 Risk Data Sheet: Community Organizations210

      2.36 Procurement Management Plan: Community Organizations212

      2.37 Source Selection Criteria: Community Organizations214

      2.38 Stakeholder Management Plan: Community Organizations216

      2.39 Change Management Plan: Community Organizations218

      3.0 Executing Process Group: Community Organizations220

      3.1 Team Member Status Report: Community Organizations222

      3.2 Change Request: Community Organizations224

      3.3 Change Log: Community Organizations226

      3.4 Decision Log: Community Organizations228

      3.5 Quality Audit: Community Organizations230

      3.6 Team Directory: Community Organizations233

      3.7 Team Operating Agreement: Community Organizations235

      3.8 Team Performance Assessment: Community Organizations237

      3.9 Team Member Performance Assessment: Community Organizations239

      3.10 Issue Log: Community Organizations241

      4.0 Monitoring and Controlling Process Group: Community Organizations243

      4.1 Project Performance Report: Community Organizations245

      4.2 Variance Analysis: Community Organizations247

      4.3 Earned Value Status: Community Organizations249

      4.4 Risk Audit: Community Organizations251

      4.5 Contractor Status Report: Community Organizations253

      4.6 Formal Acceptance: Community Organizations255

      5.0 Closing Process Group: Community Organizations257

      5.1 Procurement Audit: Community Organizations259

      5.2 Contract Close-Out: Community Organizations262

      5.3 Project or Phase Close-Out: Community Organizations264

      5.4 Lessons Learned: Community Organizations266

      Index268

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2

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