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Is the scope of Systems health defined?

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      126. How does the Systems health manager ensure against scope creep?

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      127. What would be the goal or target for a Systems health’s improvement team?

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      128. How often are the team meetings?

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      129. How do you hand over Systems health context?

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      130. Scope of sensitive information?

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      131. How do you think the partners involved in Systems health would have defined success?

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      132. Has everyone on the team, including the team leaders, been properly trained?

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      133. Is the Systems health scope manageable?

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      134. What intelligence can you gather?

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      135. When is/was the Systems health start date?

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      136. How would you define Systems health leadership?

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      137. How do you keep key subject matter experts in the loop?

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      138. Are customer(s) identified and segmented according to their different needs and requirements?

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      139. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Systems health Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Have you included everything in your Systems health cost models?

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      2. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Systems health services/products?

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      3. How do you verify the authenticity of the data and information used?

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      4. Will Systems health have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      5. What are your operating costs?

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      6. What is the cause of any Systems health gaps?

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      7. What is the total cost related to deploying Systems health, including any consulting or professional services?

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      8. How do you verify if Systems health is built right?

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      9. Do you effectively measure and reward individual and team performance?

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      10. Where is the cost?

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      11. Are supply costs steady or fluctuating?

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      12. How are measurements made?

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      13. How much does it cost?

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      14. Does a Systems health quantification method exist?

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      15. What causes extra work or rework?

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      16. Did you tackle the cause or the symptom?

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      17. How do you control the overall costs of your work processes?

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      18. Do the benefits outweigh the costs?

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      19. What would it cost to replace your technology?

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      20. What harm might be caused?

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      21. What does losing customers cost your organization?

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      22. Are you aware of what could cause a problem?

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      23. What measurements are possible, practicable and meaningful?

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      24. Which measures and indicators matter?

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      25. Are there any easy-to-implement alternatives to Systems health? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      26. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?

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      27. What do people want to verify?

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      28. Do you have a flow diagram of what happens?

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      29. How do you prevent mis-estimating cost?

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      30. How do you quantify and qualify impacts?

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      31. What are the uncertainties surrounding estimates of impact?

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      32. Are missed Systems health opportunities costing your organization money?

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      33. What tests verify requirements?

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      34. How frequently do you track Systems health measures?

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      35. What potential environmental factors impact the Systems health effort?

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      36. How do you verify your resources?

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      37. What are the Systems health key cost drivers?

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      38. What could cause you to change course?

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      39.

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