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next page of the Self-Assessment.

      Your completed Systems Health Scorecard will give you a clear presentation of which Systems Health areas need attention.

      Systems Health

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Systems Health

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Systems Health

      Scorecard Example12

      Systems Health

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Systems Health and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Systems Health126

      1.1 Project Charter: Systems Health128

      1.2 Stakeholder Register: Systems Health130

      1.3 Stakeholder Analysis Matrix: Systems Health131

      2.0 Planning Process Group: Systems Health133

      2.1 Project Management Plan: Systems Health136

      2.2 Scope Management Plan: Systems Health138

      2.3 Requirements Management Plan: Systems Health140

      2.4 Requirements Documentation: Systems Health142

      2.5 Requirements Traceability Matrix: Systems Health144

      2.6 Project Scope Statement: Systems Health146

      2.7 Assumption and Constraint Log: Systems Health148

      2.8 Work Breakdown Structure: Systems Health150

      2.9 WBS Dictionary: Systems Health152

      2.10 Schedule Management Plan: Systems Health154

      2.11 Activity List: Systems Health156

      2.12 Activity Attributes: Systems Health158

      2.13 Milestone List: Systems Health160

      2.14 Network Diagram: Systems Health162

      2.15 Activity Resource Requirements: Systems Health164

      2.16 Resource Breakdown Structure: Systems Health165

      2.17 Activity Duration Estimates: Systems Health167

      2.18 Duration Estimating Worksheet: Systems Health169

      2.19 Project Schedule: Systems Health171

      2.20 Cost Management Plan: Systems Health173

      2.21 Activity Cost Estimates: Systems Health175

      2.22 Cost Estimating Worksheet: Systems Health177

      2.23 Cost Baseline: Systems Health179

      2.24 Quality Management Plan: Systems Health181

      2.25 Quality Metrics: Systems Health183

      2.26 Process Improvement Plan: Systems Health185

      2.27 Responsibility Assignment Matrix: Systems Health187

      2.28 Roles and Responsibilities: Systems Health189

      2.29 Human Resource Management Plan: Systems Health191

      2.30 Communications Management Plan: Systems Health193

      2.31 Risk Management Plan: Systems Health195

      2.32 Risk Register: Systems Health197

      2.33 Probability and Impact Assessment: Systems Health199

      2.34 Probability and Impact Matrix: Systems Health201

      2.35 Risk Data Sheet: Systems Health203

      2.36 Procurement Management Plan: Systems Health205

      2.37 Source Selection Criteria: Systems Health207

      2.38 Stakeholder Management Plan: Systems Health209

      2.39 Change Management Plan: Systems Health211

      3.0 Executing Process Group: Systems Health213

      3.1 Team Member Status Report: Systems Health215

      3.2 Change Request: Systems Health217

      3.3 Change Log: Systems Health219

      3.4 Decision Log: Systems Health221

      3.5 Quality Audit: Systems Health223

      3.6 Team Directory: Systems Health225

      3.7 Team Operating Agreement: Systems Health227

      3.8 Team Performance Assessment: Systems Health229

      3.9 Team Member Performance Assessment: Systems Health231

      3.10 Issue Log: Systems Health233

      4.0 Monitoring and Controlling Process Group: Systems Health235

      4.1 Project Performance Report: Systems Health237

      4.2 Variance Analysis: Systems Health239

      4.3 Earned Value Status: Systems Health241

      4.4 Risk Audit: Systems Health243

      4.5 Contractor Status Report: Systems Health245

      4.6 Formal Acceptance: Systems Health247

      5.0 Closing Process Group: Systems Health249

      5.1 Procurement Audit: Systems Health251

      5.2 Contract Close-Out: Systems Health253

      5.3 Project or Phase Close-Out: Systems Health255

      5.4 Lessons Learned: Systems Health257

      Index259

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What Systems health events should you attend?

      <--- Score

      2. Are losses recognized in a timely manner?

      <--- Score

      3. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

      <--- Score

      4. Who needs to know?

      <---

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