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      61. What does Systems health success mean to the stakeholders?

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      62. Are there any revenue recognition issues?

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      63. How do you identify the kinds of information that you will need?

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      64. What extra resources will you need?

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      65. How much are sponsors, customers, partners, stakeholders involved in Systems health? In other words, what are the risks, if Systems health does not deliver successfully?

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      66. Does Systems health create potential expectations in other areas that need to be recognized and considered?

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      67. What is the Systems health problem definition? What do you need to resolve?

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      68. How do you assess your Systems health workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      69. Do you need to avoid or amend any Systems health activities?

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      70. Who needs to know about Systems health?

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      71. Does your organization need more Systems health education?

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      72. What resources or support might you need?

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      73. Are there Systems health problems defined?

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      74. When a Systems health manager recognizes a problem, what options are available?

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      75. What is the recognized need?

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      76. What needs to be done?

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      77. How can auditing be a preventative security measure?

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      78. What are the clients issues and concerns?

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      79. Think about the people you identified for your Systems health project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      80. Whom do you really need or want to serve?

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      81. Why is this needed?

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      82. How do you recognize an objection?

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      83. What is the problem or issue?

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      84. How does it fit into your organizational needs and tasks?

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      85. What are the stakeholder objectives to be achieved with Systems health?

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      86. Are there regulatory / compliance issues?

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      87. What do you need to start doing?

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      88. Who defines the rules in relation to any given issue?

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      89. What are the expected benefits of Systems health to the stakeholder?

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      90. What Systems health capabilities do you need?

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      91. What would happen if Systems health weren’t done?

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      92. What do employees need in the short term?

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      93. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      94. Is it needed?

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      95. How do you identify subcontractor relationships?

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      96. Did you miss any major Systems health issues?

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      97. Consider your own Systems health project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      98. Do you know what you need to know about Systems health?

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      99. What training and capacity building actions are needed to implement proposed reforms?

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      100. Why the need?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Systems health Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How are consistent Systems health definitions important?

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      2. Will team members perform Systems health work when assigned and in a timely fashion?

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      3. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      4. What is the definition of Systems health excellence?

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      5. What are the compelling stakeholder reasons for embarking on Systems health?

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      6. What are the tasks and definitions?

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      7. How do you gather requirements?

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      8. How did the Systems health manager receive input to the development of a Systems health improvement plan and the estimated completion dates/times of each activity?

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      9. What are the record-keeping requirements of Systems health activities?

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      10. What are the requirements for audit information?

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      11. Where can you gather more information?

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