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goals and received regular communications as to the progress to date?

      <--- Score

      119. Have all basic functions of Infrastructure-as-a-service been defined?

      <--- Score

      120. How do you hand over Infrastructure-as-a-service context?

      <--- Score

      121. What was the context?

      <--- Score

      122. What is the worst case scenario?

      <--- Score

      123. Are stakeholder processes mapped?

      <--- Score

      124. What is the scope of the Infrastructure-as-a-service work?

      <--- Score

      125. How will the Infrastructure-as-a-service team and the group measure complete success of Infrastructure-as-a-service?

      <--- Score

      126. Has a high-level ‘as is’ process map been completed, verified and validated?

      <--- Score

      127. How was the ‘as is’ process map developed, reviewed, verified and validated?

      <--- Score

      128. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

      <--- Score

      129. Who are the Infrastructure-as-a-service improvement team members, including Management Leads and Coaches?

      <--- Score

      130. Are customers identified and high impact areas defined?

      <--- Score

      131. Is the scope of Infrastructure-as-a-service defined?

      <--- Score

      132. What are the tasks and definitions?

      <--- Score

      133. What are the dynamics of the communication plan?

      <--- Score

      134. Are required metrics defined, what are they?

      <--- Score

      135. What Infrastructure-as-a-service services do you require?

      <--- Score

      136. Has the Infrastructure-as-a-service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

      <--- Score

      137. How do you think the partners involved in Infrastructure-as-a-service would have defined success?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Infrastructure-as-a-service Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you measure lifecycle phases?

      <--- Score

      2. How is progress measured?

      <--- Score

      3. Have design-to-cost goals been established?

      <--- Score

      4. What relevant entities could be measured?

      <--- Score

      5. What are the types and number of measures to use?

      <--- Score

      6. How will success or failure be measured?

      <--- Score

      7. What tests verify requirements?

      <--- Score

      8. What are the strategic priorities for this year?

      <--- Score

      9. Do you have an issue in getting priority?

      <--- Score

      10. How will effects be measured?

      <--- Score

      11. When a disaster occurs, who gets priority?

      <--- Score

      12. Are Infrastructure-as-a-service vulnerabilities categorized and prioritized?

      <--- Score

      13. Was a business case (cost/benefit) developed?

      <--- Score

      14. How long to keep data and how to manage retention costs?

      <--- Score

      15. What are your customers expectations and measures?

      <--- Score

      16. Is the solution cost-effective?

      <--- Score

      17. How can you reduce the costs of obtaining inputs?

      <--- Score

      18. Do you have a flow diagram of what happens?

      <--- Score

      19. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Infrastructure-as-a-service services/products?

      <--- Score

      20. What are the estimated costs of proposed changes?

      <--- Score

      21. Where is it measured?

      <--- Score

      22. Are indirect costs charged to the Infrastructure-as-a-service program?

      <--- Score

      23. What is your decision requirements diagram?

      <--- Score

      24. What is the Infrastructure-as-a-service business impact?

      <--- Score

      25. Does the Infrastructure-as-a-service task fit the client’s priorities?

      <--- Score

      26. Are there measurements based on task performance?

      <--- Score

      27. What is the cost of rework?

      <--- Score

      28. What does losing customers cost your organization?

      <--- Score

      29. How can a Infrastructure-as-a-service test verify your ideas or assumptions?

      <--- Score

      30. What causes extra work or rework?

      <--- Score

      31. What potential environmental factors impact the Infrastructure-as-a-service effort?

      <--- Score

      32. Are the units of measure consistent?

      <--- Score

      33.

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