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deadlines?

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      53. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      54. Will a response program recognize when a crisis occurs and provide some level of response?

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      55. What are the minority interests and what amount of minority interests can be recognized?

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      56. What is the Infrastructure-as-a-service problem definition? What do you need to resolve?

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      57. What needs to be done?

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      58. Why the need?

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      59. How do you recognize an Infrastructure-as-a-service objection?

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      60. What is the smallest subset of the problem you can usefully solve?

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      61. What are the expected benefits of Infrastructure-as-a-service to the stakeholder?

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      62. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      63. What information do users need?

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      64. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      65. Whom do you really need or want to serve?

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      66. What creative shifts do you need to take?

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      67. To what extent would your organization benefit from being recognized as a award recipient?

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      68. What Infrastructure-as-a-service capabilities do you need?

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      69. What problems are you facing and how do you consider Infrastructure-as-a-service will circumvent those obstacles?

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      70. Are there any specific expectations or concerns about the Infrastructure-as-a-service team, Infrastructure-as-a-service itself?

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      71. How do you recognize an objection?

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      72. What is the recognized need?

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      73. How can auditing be a preventative security measure?

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      74. What vendors make products that address the Infrastructure-as-a-service needs?

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      75. To what extent does each concerned units management team recognize Infrastructure-as-a-service as an effective investment?

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      76. Are controls defined to recognize and contain problems?

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      77. Who needs to know?

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      78. Will it solve real problems?

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      79. Do you have/need 24-hour access to key personnel?

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      80. Why is this needed?

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      81. Do you recognize Infrastructure-as-a-service achievements?

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      82. What do you need to start doing?

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      83. How are you going to measure success?

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      84. What would happen if Infrastructure-as-a-service weren’t done?

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      85. Are there any revenue recognition issues?

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      86. Is the need for organizational change recognized?

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      87. Will Infrastructure-as-a-service deliverables need to be tested and, if so, by whom?

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      88. Is the quality assurance team identified?

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      89. What is the problem or issue?

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      90. What are the timeframes required to resolve each of the issues/problems?

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      91. Are there recognized Infrastructure-as-a-service problems?

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      92. What does Infrastructure-as-a-service success mean to the stakeholders?

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      93. What are your needs in relation to Infrastructure-as-a-service skills, labor, equipment, and markets?

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      94. When a Infrastructure-as-a-service manager recognizes a problem, what options are available?

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      95. Are losses recognized in a timely manner?

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      96. Does the problem have ethical dimensions?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Infrastructure-as-a-service Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you manage scope?

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      2. What is out-of-scope initially?

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      3. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      4. How do you keep key subject matter experts in the loop?

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      5. Has your scope been defined?

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      6. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      7. What is in scope?

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